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- Tasks: Manage the end-to-end export process for seafreight shipments and ensure compliance with regulations.
- Company: Join Uniserve, a dynamic leader in export logistics with a focus on innovation.
- Benefits: Enjoy competitive salary, bonuses, flexible career pathways, and health perks.
- Other info: Opportunities for apprenticeships and continuous improvement in a supportive workplace.
- Why this job: Make an impact in international trade while developing your skills in a fast-paced environment.
- Qualifications: 5 years of export logistics experience and strong knowledge of international trade regulations.
The predicted salary is between 35000 - 45000 £ per year.
Uniserve is currently seeking a dynamic and experienced Export Seafreight Operator to join our team. The ideal candidate will have a strong background in export logistics, particularly in seafreight operations, and a keen understanding of international trade regulations and documentation requirements.
As an Export Seafreight Operator, you will be responsible for managing the end-to-end export process, ensuring timely and cost-effective shipment of goods to international destinations.
Key Responsibilities:- Booking and Coordination: Coordinate with clients, carriers, and vendors to book and schedule export shipments via sea freight. Ensure accurate documentation and timely communication throughout the booking process.
- Documentation: Prepare and verify export documentation, including commercial invoices, packing lists, bills of lading, and export declarations, in compliance with international trade regulations and customer requirements.
- Customs Compliance: Ensure adherence to customs regulations and procedures for export shipments. Coordinate with customs brokers to facilitate customs clearance and resolve any issues or discrepancies.
- Cargo Tracking: Monitor and track the status of export shipments from origin to destination, providing regular updates to clients and internal stakeholders. Proactively address any delays or disruptions to minimise impact on delivery schedules.
- Rate Negotiation: Negotiate competitive rates with ocean carriers and service providers to optimise freight costs while maintaining service quality and reliability.
- Customer Service: Serve as the primary point of contact for export customers, addressing inquiries, providing shipment status updates, and resolving any issues or concerns in a timely and professional manner.
- Compliance and Risk Management: Ensure compliance with company policies, procedures, and quality standards. Identify and mitigate potential risks associated with export operations, including regulatory compliance, security, and transportation challenges.
- Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the export operations function. Implement best practices and innovative solutions to enhance service quality and customer satisfaction.
- Bachelor's degree in logistics, supply chain management, or a related field preferred.
- Minimum of 5 years of experience in export logistics, with a focus on seafreight operations.
- Previous experience within an Ocean Export department.
- Strong knowledge of international trade regulations, INCO terms, and customs procedures.
- Proficiency in export documentation and familiarity with relevant software applications (e.g., MS Office, ERP systems).
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.
- Detail-oriented with strong organisational and problem-solving abilities.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.
- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us.
- Group Life Policy: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport.
- Flexible Career Pathway: Grow with us!
- Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
- Enhanced Holiday Scheme: We believe loyalty should be rewarded.
- Apprenticeships: Earn while you learn; we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
- Private Health Care: We are committed to your wellbeing.
Seafreight Export Operator in Tilbury employer: Uniserve Holdings Ltd
Contact Detail:
Uniserve Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seafreight Export Operator in Tilbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and export industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of international trade regulations and seafreight operations. We recommend practising common interview questions and scenarios related to export logistics. Show them you’re the expert they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Seafreight Export Operator in Tilbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Seafreight Operator role. Highlight your experience in export logistics and seafreight operations, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your understanding of international trade regulations and your ability to manage the end-to-end export process.
Showcase Your Communication Skills: As an Export Seafreight Operator, communication is key. In your application, give examples of how you've effectively communicated with clients, carriers, and vendors in the past. This will show us you can handle the customer service aspect of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Uniserve Holdings Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of export logistics and seafreight operations. Familiarise yourself with international trade regulations, INCO terms, and customs procedures. Being able to speak confidently about these topics will show that you're the right fit for the role.
✨Document Mastery
Since you'll be dealing with a lot of documentation, practice explaining the key export documents like commercial invoices and bills of lading. You might even want to prepare examples of how you've handled documentation in past roles to demonstrate your expertise.
✨Communication is Key
As the primary point of contact for customers, strong communication skills are essential. Think about how you can showcase your ability to handle inquiries and resolve issues effectively. Maybe prepare a couple of scenarios where you successfully managed customer concerns.
✨Show Your Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous export operations. Whether it was a customs issue or a shipment delay, having specific examples will highlight your problem-solving abilities and your capacity to work under pressure.