At a Glance
- Tasks: Build and maintain FormAssembly forms, configure Salesforce connectors, and resolve platform issues.
- Company: Join a dynamic team at a leading UK-based organisation focused on student data management.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact on student enrolment processes while enhancing your technical skills.
- Qualifications: Experience with FormAssembly and Salesforce, plus strong problem-solving abilities.
The predicted salary is between 40000 - 50000 € per year.
We are looking for an experienced Salesforce and FormAssembly specialist to join our UK team on a temporary basis to support our business‑as‑usual (BAU) platform operations. This role exists to provide additional capacity during a period of sustained platform activity, working alongside our Technical Solutions and Operations teams to maintain and improve our Salesforce environment and the FormAssembly forms and connectors that sit at the heart of our student data capture and enrolment workflows.
This is a hands‑on, delivery‑focused role. You will spend the majority of your time building and maintaining FormAssembly forms, configuring Salesforce connectors, resolving BAU issues and supporting the technical team with configuration requests. You will be internally focused, working closely with colleagues across our UK operations rather than directly with institutional partners. A deep understanding of the FormAssembly–Salesforce connector is essential — this is the primary technical skill the role is being hired to address.
What you’ll be doing:
- Building, maintaining and iterating FormAssembly forms to support student enquiry, application and enrolment capture workflows, ensuring forms are accurate, performant and aligned to operational requirements.
- Configuring and troubleshooting FormAssembly Salesforce connectors, including pre‑fill connectors, submission connectors, and conditional connector logic, to ensure reliable data flow between FormAssembly and Salesforce.
- Administering and maintaining our Salesforce org on a day‑to‑day basis, including configuration changes, flow maintenance, user management and data quality tasks.
- Triaging, prioritising and resolving BAU platform issues and configuration requests raised by internal operations and delivery teams.
- Supporting testing and quality assurance of FormAssembly form and connector changes prior to release, including end‑to‑end data validation into Salesforce.
- Maintaining clear documentation of form structures, connector configurations and any known issues or workarounds.
- Identifying and surfacing opportunities to improve form and connector design, reduce manual workarounds and increase data quality.
What you’ll have:
- Demonstrable, hands‑on experience building FormAssembly forms across a range of use cases, including multi‑page forms, conditional logic, repeating sections and custom styling.
- Strong working knowledge of the FormAssembly Salesforce connector, including submission connectors (create/update), pre‑fill connectors, connector conditions, field mapping and error handling.
- 2+ years of Salesforce administration experience, including Sales Cloud, Flows, validation rules, page layouts, record types, permission sets and reports — with a track record of owning configuration changes end‑to‑end in a BAU environment.
- Experience working within a UK‑based team on an internal support or platform operations function, with the ability to manage competing priorities and maintain responsiveness to the team.
- Familiarity with Salesforce Digital Engagement or Marketing Cloud is advantageous but not required.
- Exposure to middleware or integration tools such as Jitterbit or Zapier is a plus, particularly in the context of Salesforce data flows.
- Strong attention to detail, particularly around form field mapping, data type matching and connector condition logic.
Knowledge, Skills, and Abilities:
- Expert‑level FormAssembly skills, particularly with the Salesforce connector.
- Strong communicator, both verbal and written.
- Self‑driven with ability to prioritise your own tasks.
- Methodical and detail‑oriented approach to technical work.
- Comfortable working without direct supervision.
- Collaborative and responsive to internal stakeholders.
- Familiarity with Salesforce.com and the surrounding ecosystem.
- Experience managing a BAU technical workload with competing priorities.
- Salesforce Administrator certification (ADM201 or equivalent).
- Experience in higher education, student recruitment or enrolment management.
- Knowledge of GDPR and UK data privacy obligations as they relate to student data held in CRM systems.
- Familiarity with data integration middleware and ETL processes.
- Experience with Marketing Cloud or Salesforce Digital Engagement.
Salesforce & FormAssembly Platform Specialist in London employer: UniQuest Ltd.
At Keystone, we pride ourselves on being an excellent employer, offering a collaborative and inclusive work culture that values diversity and fosters employee growth. As a Salesforce & FormAssembly Platform Specialist, you will have the opportunity to work remotely within a supportive UK team, where your contributions directly impact our student data capture and enrolment workflows. We provide a dynamic environment that encourages innovation and continuous improvement, ensuring that you can thrive in your role while enjoying the flexibility of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce & FormAssembly Platform Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for opportunities in Salesforce and FormAssembly. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can talk confidently about your experience with FormAssembly forms and Salesforce connectors. We want to see that hands-on expertise shine through!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to discuss how you've triaged and resolved BAU issues in the past. This is key for us, as we need someone who can hit the ground running.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Salesforce & FormAssembly Platform Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Salesforce and FormAssembly. We want to see how your skills match the specific requirements of the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills:Since this role is all about hands-on work with FormAssembly and Salesforce, be sure to include specific examples of your technical expertise. Mention any projects where you’ve built forms or configured connectors, as this will really catch our eye.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It helps us keep everything organised and ensures your application reaches the right people quickly!
How to prepare for a job interview at UniQuest Ltd.
✨Know Your Stuff
Make sure you brush up on your FormAssembly and Salesforce skills. Be ready to discuss specific projects where you've built forms or configured connectors. Having real examples will show that you know what you're talking about!
✨Show Your Problem-Solving Skills
Prepare to talk about how you've triaged and resolved BAU issues in the past. Think of a couple of tricky situations you've faced and how you tackled them. This will demonstrate your hands-on experience and ability to think on your feet.
✨Be Ready for Technical Questions
Expect some technical questions about the FormAssembly-Salesforce connector, including field mapping and error handling. Brush up on these topics so you can answer confidently and show off your expertise.
✨Communicate Clearly
Since this role involves working closely with internal teams, practice explaining complex technical concepts in simple terms. Good communication is key, so be prepared to showcase your ability to collaborate effectively with colleagues.
