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- Tasks: Lead operations for exciting events at The Pelligon and ensure smooth delivery.
- Company: Join Broadwick, a dynamic company redefining cultural experiences in London.
- Benefits: Enjoy a competitive salary, career growth, and a vibrant work environment.
- Why this job: Be part of a passionate team creating unforgettable experiences in iconic venues.
- Qualifications: Experience in operations management and strong relationship-building skills required.
- Other info: Opportunity to work in a creative space with a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Role: Senior Operations Manager
Reports into: Deputy Head of Space
Location: Canary Wharf, London
Contract Type: Full Time, Permanent (42.5 hours per week)
Who we are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Drumsheds London, Exhibition White City and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations.
Our team: We are made up of people who are passionate and dedicated to creating incredible spaces for people to enjoy with a lasting impact. We are a tight knit team full of supportive, talented people who are constantly pushing forward to our next new venue or project.
About the Space: The Pelligon is a versatile event space in Canary Wharf, accommodating up to 750 guests. With a striking glass-domed ceiling and four adaptable spaces, it’s perfect for award ceremonies, product launches, conferences, exhibitions, weddings and more.
What we’re looking for: We are looking for an experienced and enthusiastic Senior Operations Manager to work across our iconic and versatile venue, The Pelligon, in addition to supporting event operations at our other Canary Wharf venues. This person needs to be incredibly hands-on and it’s important that you are adept at building great relationships as you’ll be in day-to-day contact with our fantastic clients. You’ll also be responsible for ensuring the event runs in line with the spaces’ policies on the day so it’s essential you have a strong understanding of health & safety and facilities management best practice.
What you’ll be responsible for:
- Ensuring the smooth handover of events from the sales to the operations team.
- Leading on all logistical planning on allocated events to ensure successful delivery.
- Leading on all administrative tasks prior to each event and collecting / collating relevant paperwork and information to distribute to all relevant parties in good time.
- Understanding and implementing the spaces’ operational best practice and ensuring these standards are being upheld at all times.
- Using this to gain quotes from approved suppliers, book staff and brief/manage on the day.
- Understanding the clients and their suppliers Risk Assessments, Method Statements, schedules, Insurance Certificates and licences to ensure all are in line with the spaces and their requirements.
- Attending site visits pre-contract where necessary.
- Producing a post-event report and schedule de-briefs for the internal event team and all relevant suppliers/clients.
- Delivering the highest level of customer service and being the main onsite contact to manage the running of allocated events.
- Assisting in creating and developing processes and procedures for use internally, by suppliers and clients to ensure that planning and communication between all parties is smooth and effective.
- Maintaining strong relations with our Landlords and other stakeholders.
- Overseeing the day-to-day running of the spaces.
- Assisting the line manager in identifying and leading on longer term internal projects.
Senior Operations Manager - The Pelligon / Broadwick in London employer: Unique Venues of London
Contact Detail:
Unique Venues of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - The Pelligon / Broadwick in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes The Pelligon unique and think about how your skills can contribute to their mission. Tailor your responses to show you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and demonstrate your passion for operations management in a way that stands out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our amazing team at Broadwick!
We think you need these skills to ace Senior Operations Manager - The Pelligon / Broadwick in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight your relevant experience in operations and event management, and don’t forget to showcase your ability to build relationships with clients. We want to see how you can bring your unique skills to The Pelligon!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at Broadwick. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. Whether it’s managing logistics for a large event or ensuring compliance with health and safety standards, we want to know how you’ve made things run smoothly in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at The Pelligon!
How to prepare for a job interview at Unique Venues of London
✨Know Your Venue Inside Out
Before the interview, make sure you research The Pelligon and its unique features. Understand its capacity, layout, and the types of events it hosts. This will show your genuine interest in the role and help you discuss how you can enhance the venue's operations.
✨Demonstrate Your Hands-On Experience
As a Senior Operations Manager, being hands-on is crucial. Prepare examples from your past roles where you successfully managed logistics or resolved issues on-site. Highlight your ability to lead teams and ensure smooth event delivery, as this aligns perfectly with what they’re looking for.
✨Showcase Your Relationship-Building Skills
Building great relationships is key in this role. Think of specific instances where you’ve fostered strong connections with clients or stakeholders. Be ready to discuss how you maintain these relationships and ensure excellent customer service during events.
✨Understand Health & Safety Protocols
Since health and safety is a big part of the job, brush up on relevant regulations and best practices. Be prepared to discuss how you’ve implemented these in previous roles and how you would ensure compliance at The Pelligon. This will demonstrate your commitment to creating a safe environment for all events.
