At a Glance
- Tasks: Drive sales and operations for events, focusing on weddings and private functions.
- Company: Christ Church Spitalfields, a vibrant venue in London.
- Benefits: Competitive salary, performance bonuses, flexible hours, and generous annual leave.
- Other info: Part-time role with hybrid working and opportunities for career growth.
- Why this job: Join a dynamic team and make memorable events happen in a unique setting.
- Qualifications: 2+ years in event/hospitality sales, strong communication skills, and CRM experience.
The predicted salary is between 22500 - 30000 £ per year.
We are looking for a proactive and commercially minded individual to support the sales and operational activity of our Events business at Christ Church Spitalfields. This part-time role is focused exclusively on driving enquiries, conversions, and brand visibility, supporting revenue growth across conferences, meetings, private events, with a focus on Wedding and Filming enquiries. It is ideal for someone who enjoys relationship-building, marketing activity, and the momentum of generating new business, and is able to work within a small team effectively and flexibly.
Key Responsibilities
- Sales
- Own enquiries end to end: discovery, proposal development, follow up and close
- Act as a key point of contact for event enquiries via email and phone - including a focus on Wedding Enquiries
- Respond to and convert incoming enquiries in line with agreed targets and current processes
- Manage and update the events diary in collaboration with internal stakeholders
- Maintain event packages, pricing, and sales tools, including the in house catering operation
- Maintain accurate records within the CRM system, ensuring all data is updated daily
- Track conversion rates and analyse performance by event type
- Analyse forecasts to identify risks and growth opportunities
- Support the development of new revenue streams, including preferred suppliers and external partners
- Operations
- Act as key point of contact on event day to the client, security, event assistants, and AV technician
- Ensure the venue is set up appropriately according to site visit requirements
- Oversee the in house catering operations - either as the lead, or oversee the appointment of a freelance manager
- Marketing
- Support the delivery of the annual marketing plan in line with overall business strategy
- Assist with listings, and promotional activity
- Manage and optimise online venue listings and marketing budgets
- Research market trends, competitor activity, and new opportunities
- Attend networking events and industry functions where required to promote the venue
Requirements
- Proven experience in an event / hospitality sales role - minimum of 2 years preferred
- Proven catering and event operational experience
- Strong written and verbal communication skills
- Experience selling events with catering or venue space (preferred)
- Confident using CRM systems and sales reporting tools
- Highly organised, self-motivated, and target-driven
The Person
- Enjoys building relationships and delivering excellent customer experiences
- Commercially aware and motivated by achieving sales outcomes
- Professional, adaptable, and able to work independently
- Comfortable working with a wide range of clients and stakeholders
- Understands the expectations of a premium or luxury events market
- Appreciates the unique context and sensitivities of working within a Church environment
General Responsibilities
- Follow the Christ Church Spitalfields Safeguarding Policy and complete required safeguarding training
- Adhere to Health & Safety policies and procedures
Employment Checks
- This role is subject to satisfactory completion of:
- Two references (one personal and one professional)
- Right to Work in the UK check
Contact
How To Apply
Please send a copy of your CV and cover letter (giving addresses of two referees - one personal, one professional) via email to: Unique Venues of London Henwood House Henwood Ashford TN24 8DH
Sales & Operations Manager (Events, P/T) - Christ Church Spitalfields in London employer: Unique Venues of London
At Christ Church Spitalfields, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering a part-time Sales & Operations Manager role with competitive pay and a generous benefits package. Our vibrant work culture fosters collaboration and creativity, providing ample opportunities for professional growth within the unique setting of a historic venue in London. Join us to be part of a dedicated team that is passionate about delivering memorable events while enjoying the perks of a supportive environment and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Operations Manager (Events, P/T) - Christ Church Spitalfields in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Unique Venues of London and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Sales & Operations Manager (Events, P/T) - Christ Church Spitalfields in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Unique Venues of London that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Unique Venues of London.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Unique Venues of London get a sense of who you are beyond your experience!
How to prepare for a job interview at Unique Venues of London
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Unique Venues of London and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
