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- Tasks: Support events with scheduling, marketing, and exceptional customer service.
- Company: Join the Royal College of Music, a top arts and events venue.
- Benefits: Hands-on career development in a dynamic team environment.
- Other info: Willingness to work evenings and weekends is essential.
- Why this job: Gain valuable experience in event administration at a prestigious institution.
- Qualifications: Strong organisational skills and a passion for events.
The predicted salary is between 30000 - 42000 £ per year.
To support the Events and Engagement team with scheduling and administration, marketing support, front line sales and exceptional customer service. This role is an exciting opportunity for someone keen to develop their administrative and events skills and offers hands‑on career development in a dynamic team. This is an exciting opportunity to work in a spectacular arts and events venue, the Global No. 1 Institution for Music and Performing Arts, in the heart of South Kensington.
Key Responsibilities
- Development Events
- Drafting event paperwork in a timely manner; collating and accurately recording invitation responses using the Raiser’s Edge database; producing guest lists and collating attendance statistics and feedback.
- Supporting the booking and coordinating of catering and other services including Facilities set‑ups, ICT and Studio services and stewarding staff for events.
- Working with other team members to collate and help produce briefing packs in advance of development events.
- Maintaining accurate records across all elements of events.
- RCM fundraising Gala and other large‑scale fundraising events
- Preparing agenda notes and minutes for preparatory meetings.
- Coordinating any information on auction items, collating text and imagery, managing the auction website and supporting the delivery of prizes.
- Recording and maintaining accurate information on table sales, attendance and guest biographies.
- Scope for taking responsibility for ensuring the successful set‑up and smooth running of smaller events.
- Venue Hire
- Supporting the Events Manager to ensure enquiries receive a prompt and professional response (within 24 hours), and ensure all enquiries are logged and tracked on the Events Management System (Momentus).
- Drawing up Venue Hire confirmation paperwork; collating all necessary Health & Safety documents including Risk Assessments and Method Statements; producing schedules and all supporting documentation for delivery of events and ensuring systems are up to date.
- Supporting with Venue Hire marketing activities including keeping online listing content up to date and implementing social media and newsletter activity.
- Scope for taking responsibility for ensuring the successful set‑up and smooth running of smaller events.
- Alumni Engagement
- Supporting the Head of Events and Engagement and wider Development team with all necessary administration and documentation relating to alumni engagement activities.
- Producing event‑related invoices and keeping records of event‑related expenses.
- Administering payroll for stewards and payments of performers in a timely manner.
- Managing external supplier commission, ensuring monies are received in a timely manner.
- With the support of the Development Operations Assistant, administering payments for suppliers in a timely manner.
- Maintaining accurate accounts records on the Raiser’s Edge database and on a tracking system.
- General
- Undertaking other administrative duties as required to support the wider Development team.
- Liaising with internal colleagues regarding room bookings, studios services, facilities and maintenance requests.
Special Factors
- Willingness to work some evenings and weekends is an essential part of this role.
- To be a team player.
For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs If you have any queries about this role, please contact Vicky Moran on vicky.moran@rcm.ac.uk or 020 7591 4320. To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to recruitment@rcm.ac.uk. Deadline: Friday, November 28, 2025 - 0:00.
Events Administrative Assistant - Royal College of Music in City of London employer: Unique Venues of London
Contact Detail:
Unique Venues of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Administrative Assistant - Royal College of Music in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the Royal College of Music. Attend local events or workshops to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from the Events and Engagement team, highlight your organisational and customer service skills. Share examples of how you've successfully managed events or provided exceptional support in previous roles.
✨Tip Number 3
Be proactive! If you see an event that interests you, don’t hesitate to reach out and express your enthusiasm. Ask questions about their upcoming projects and how you can contribute. This shows you're genuinely interested and ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the role and want to be part of the RCM team. Don’t forget to tailor your application to highlight your relevant experience!
We think you need these skills to ace Events Administrative Assistant - Royal College of Music in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Events Administrative Assistant role. We want to see how you can contribute to our dynamic team at the Royal College of Music!
Show Off Your Organisation Skills: Since this role involves a lot of scheduling and administration, be sure to showcase your organisational skills in your application. We love candidates who can keep things running smoothly, so share any relevant experiences that demonstrate this.
Be Clear and Concise: When drafting your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your documents correctly. Plus, it shows you’re keen to join us at the Royal College of Music!
How to prepare for a job interview at Unique Venues of London
✨Know Your Events Inside Out
Before the interview, make sure you research the Royal College of Music and its events. Familiarise yourself with their past events, especially any fundraising galas or alumni engagements. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Administrative Skills
Be ready to talk about your previous administrative experience. Highlight specific examples where you've managed schedules, maintained records, or coordinated events. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your organisational skills.
✨Demonstrate Customer Service Excellence
Since this role involves front-line sales and customer service, prepare to discuss how you've handled customer inquiries in the past. Share examples of how you provided exceptional service, resolved issues, or went above and beyond to ensure customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, upcoming events, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.