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- Tasks: Manage and grow relationships with complex enterprise clients while identifying new opportunities.
- Company: Leading software company in the UK with a supportive culture.
- Benefits: Hybrid working model, competitive salary, and numerous perks.
- Why this job: Join a dynamic team and make a real impact on enterprise client success.
- Qualifications: Experience in Account Management and strong negotiation skills required.
- Other info: Great career growth potential in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading software company in the UK is seeking an Enterprise Customer Success Manager to manage and grow a portfolio of complex enterprise clients.
Responsibilities include:
- Account management
- Negotiation of contracts
- Identifying growth opportunities
The ideal candidate has a background in Account Management, strong negotiation skills, and experience with CRM systems.
This role offers a hybrid working model and a supportive company culture with many benefits.
Enterprise Customer Success & Growth Manager employer: Unique IQ
Contact Detail:
Unique IQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success & Growth Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and successes. We want to show that we’re genuinely interested and ready to contribute to their growth.
✨Tip Number 3
Practice your negotiation skills! Since this role involves contract negotiations, let’s role-play with a friend to get comfortable discussing terms and showcasing our value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our awesome team.
We think you need these skills to ace Enterprise Customer Success & Growth Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and negotiation. We want to see how you've successfully managed complex clients in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Enterprise Customer Success Manager role. Share specific examples of how you've identified growth opportunities in previous roles.
Showcase Your CRM Experience: Since we value experience with CRM systems, be sure to mention any relevant tools you've used. Highlight how these systems have helped you manage client relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Unique IQ
✨Know Your Clients
Before the interview, research the company’s existing enterprise clients and their needs. Understanding their pain points and how the software can help will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully secured contracts or improved client relationships. Be ready to discuss your approach and the strategies you used, as this role heavily relies on strong negotiation skills.
✨Familiarise Yourself with CRM Systems
Brush up on your knowledge of popular CRM systems, especially those the company might use. Being able to discuss how you’ve leveraged these tools in previous roles will demonstrate your technical proficiency and readiness for the job.
✨Emphasise Growth Mindset
Think about ways you’ve identified growth opportunities in past roles. Be prepared to share specific examples of how you’ve helped clients expand their use of a product or service, as this aligns perfectly with the responsibilities of the position.
