At a Glance
- Tasks: Verify supporter details and gather feedback for an amazing charity experience.
- Company: Join Unique Fundraising Ltd, a leader in the fundraising industry with 25 years of success.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive team environment.
- Other info: Permanent position with opportunities for growth in a dynamic team.
- Why this job: Make a real difference by ensuring donors feel valued and appreciated.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 32000 £ per year.
Unique Fundraising Ltd is one of the most successful organisations within the Fundraising Industry, with over 25 years of knowledge and experience in direct sales and fundraising.
We currently have a vacancy for a Call Verification Assistant to join our established team permanently.
The position involves calling supporters who have signed up to support a charity to verify their personal details and to obtain feedback for the customer service experience.
There is no cold calling.
Working hours are 35 hours per week, on a 7-hour shift pattern between the hours of 10am The ability to adapt to compliant scripts to ensure our clients' obligations are met in delivering the required KPIs.
You will be dedicated to ensuring donors are satisfied with the supporter journey.
Consolidation...
Welcome Call Verification Assistant employer: Unique Fundraising
Unique Fundraising Ltd is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With over 25 years of experience in the fundraising sector, employees benefit from extensive training and development opportunities, allowing for meaningful career growth while making a positive impact on society through partnerships with leading charities. Located in the heart of the UK, our team enjoys a supportive environment that values each individual's contributions and promotes a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Call Verification Assistant
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Unique Fundraising.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Unique Fundraising, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Unique Fundraising. It’s all about being visible and passionate!
We think you need these skills to ace Welcome Call Verification Assistant
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Unique Fundraising supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Unique Fundraising. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Welcome Call Verification Assistant role at Unique Fundraising. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Unique Fundraising
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Unique Fundraising. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Unique Fundraising.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Unique Fundraising. This shows you're not only a lone wolf but a team player with valuable connections.
