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- Tasks: Provide top-notch technical support and enhance client operations.
- Company: Leading SaaS marketing tech company in the UK with a focus on innovation.
- Benefits: Enjoy a 4-day workweek, private healthcare, and competitive perks.
- Why this job: Join a dynamic team and collaborate with big brands like TUI and Expedia.
- Qualifications: 4+ years in technical support and strong communication skills.
- Other info: Proactive problem solvers thrive in this role with great growth potential.
The predicted salary is between 30000 - 50000 £ per year.
A leading SaaS marketing technology company in the United Kingdom seeks a Technical Support Engineer to provide high-quality technical support and operational excellence to clients.
The successful candidate will have at least 4 years of technical support experience, a proactive approach to improving processes, and excellent communication skills.
This role involves collaboration with prominent brands like TUI and Expedia, requiring a passion for solving problems and helping clients succeed.
Competitive benefits include a 4-day workweek and private healthcare options.
Technical Support Engineer - Remote, 4-Day Week employer: Uniqodo
Contact Detail:
Uniqodo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Remote, 4-Day Week
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its clients. Knowing about their partnerships with brands like TUI and Expedia will show your enthusiasm and help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your problem-solving skills! Since this role is all about helping clients succeed, be ready to demonstrate how you tackle technical issues. Use real-life examples from your past experience to showcase your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and contributing to our mission.
We think you need these skills to ace Technical Support Engineer - Remote, 4-Day Week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for problem-solving and helping clients succeed. We love seeing candidates who can communicate their enthusiasm for the role.
Show Off Your Communication Skills: Since this role involves collaboration with big brands, it’s crucial to demonstrate your excellent communication skills. Whether it’s in your CV or cover letter, let us know how you effectively convey technical information to clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Uniqodo
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common issues that clients might face and be ready to discuss how you've resolved similar problems in the past. This will show your proactive approach and problem-solving passion.
✨Research the Company and Clients
Take some time to learn about the company and its prominent clients like TUI and Expedia. Understanding their business models and challenges can help you tailor your answers and demonstrate how you can add value to their operations.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts clearly and confidently.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare insightful questions to ask your interviewers. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding their commitment to operational excellence.
