Store HR Administrator - UNIQLO Stratford in London

UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe.

About the role: We are looking for an in‑store HR Administrator to support our Cabot Circus store, playing a key role in supporting the store’s continued growth and people agenda. In this role, you will act as the first point of contact for HR and administrative matters at store level. This role reports into the Store and Area Managers with a dotted line into HR Business Partner, working closely with the in-store management team and the wider HR community within UNIQLO UK.

Hours: Full-time 37.5 hours/5 days

Flexibility: Full flexibility from Monday to Sunday required

Location: Stratford

Please note that the successful candidate may be required to travel to London for training.

What you will be responsible for:

• Ensure each stage of employee lifecycle (onboarding, offboarding, contracts, variations, etc) is completed accurately in a timely manner.
• Handle employee data with strict confidence and keep employee records up to date on all systems, e.g. right to work documents, employment paperwork, attendance, etc, in compliance with GDPR.
• Monitor employee timesheets on a daily basis and manage payroll process with great attention to detail to ensure pay is 100% accurate.
• Manage recruitment process with Store Managers in direct communication with candidates – screening applicants, interviewing candidates, extending job offers and issuing contracts.
• Deliver smooth induction and training for new starters.
• Collaborate closely with Store Managers to ensure staffing is sufficient to meet daily operational needs by closely monitoring rota, holiday and attendance.
• Support store management on staff development and workforce planning.
• Actively contribute to building a positive and inclusive store culture.
• Be able to independently advise managers and employees on straightforward employee relation matters.
• Support data analysis to identify trends and drive improvements.
• Be the first point of contact for employee queries regarding payroll, contract, holiday and other HR-related questions.
• Answer queries from the Customer Service Team and directly from customers promptly.
• Update and maintain business-related information in the staff room and back office.
• Ensure the back office is clean and tidy at all times.
• Complete money/banking tasks on time.
• Manage both routine and ad-hoc back of house admin duties.
• Support customer service and shop floor tasks as required.

Skills, Experience and Attributes:

• Previous experience in an HR generalist/admin role within a retail environment.
• Good knowledge of HR policies and best practices with hands-on experience in managing ER cases.
• Strong understanding of payroll processes.
• Passion for retail and sound understanding of how this sector operates.
• Highly organised with strong attention to detail and time management skills.
• Effective communicator with confidence to work across multiple levels and stores.
• Discreet, approachable, and trusted with confidential information.
• Can-do attitude and willingness to learn.
• Ability to work under pressure in a fast-paced environment.
• Proficient in HR systems and Microsoft Word, Excel, PowerPoint and Outlook.

What we can offer you:

• 34 days of paid leave per holiday year (inclusive of 8 bank holidays)
• Staff discount 30%
• Workwear allowance
• Commuting cost subsidiary
• Global profit share scheme
• Employee assistance programme
• Professional development fund
• Private medical care
• Private pension scheme
• Paid Volunteer days – twice a year
• Cycle to work scheme
• Enhanced family-friendly policy

Your Future Starts Here! This isn’t just a job—it’s a career launchpad. Join us and see your leadership, your impact, and your career grow. UNIQLO is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities, or background.

We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site: Privacy Policy.

Beware of Recruitment Scams: All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the process from misuse. Stay alert and apply only through verified sources.