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- Tasks: Assist with client services, studio upkeep, and support photo shoots in a dynamic environment.
- Company: Join UniQ Studios, a fast-growing creative production studio in East London.
- Benefits: Enjoy flexible hours, a vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of an ambitious team, enhance your skills, and make meaningful connections in the creative industry.
- Qualifications: Some experience in photography or creative media, plus customer service or sales experience required.
- Other info: This is a permanent full-time role with potential for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Hours: 40 hours per week, with some flexible evening or weekend hours (Permanent Full Time Role)
Location: UniQ Studios, East London
UniQ Studios have a vacancy for a diligent Client Services Executive (Photography Studio & Studio Assistant) with some experience in studio/venue space hire and in the commercial photography/creative industry. The primary responsibility of this versatile role is to deal with inbound sales enquiries and perform client services duties for our studio and location hire department. You will assist in the preparation of photo shoots, ensure the studio is clean and tidy, and perform ad-hoc tasks around the studio.
We are fast growing with unrivalled ambition and require a passionate, motivated and ambitious individual to join our small but dynamic, talented team. The person appointed will be a confident written and verbal communicator and have a strong passion for sales and marketing. You should be able to work fast and efficiently while maintaining a high-quality standard, and must have good attention to detail, strong work ethic and willingness to learn/develop. You should have good people skills, maintain the highest level of customer service, and will work with other members of staff to deliver marketing goals and solidify customer relations.
Main tasks and responsibilities include, but are not limited to:
- Telephone or Meeting consultations with prospective and existing clients
- Implementation of general business development and marketing strategies
- Up-sell services and conduct Rates Negotiations with prospective and existing clients
- Update Pre-Shoot or Requirements Form with Client details and specifications
- Set up and take down of studio/lighting setup
- General studio upkeep and tidy up
- Assist on photographic shoots
- Ad-hoc tasks around the studio
- Email and phone enquiries screening and delegation
- Studio hire booking software updates and management
- Assist with Studio hire and event space bookings
- Reconcile payments and confirm invoice payments with senior management
- Social media management
- Create and send client quotes/proposals and invoices
Other duties:
- Collaborate with creative director to produce marketing material including print, web and video content
- Assist with sales reports and accounts preparation
- Attend Trade Shows and networking events
- Content writing (blog, web content and business literature)
- Assists with operations and business management tasks
Job Requirements:
- Some academic or work experience in photography or creative media
- Some work experience in a sales or customer service role
- Passion for providing the highest level of customer service to new, and existing clients.
- Must be detail oriented, diligent and very well organised
- Comfortable working with numbers
- Professional demeanour with excellent written and verbal communication skills
- Ability to organise and prioritise workload, multi-task using effective time management skills
- Comfortable using MS Word, Excel and PowerPoint
- Excellent interpersonal skills and adaptable to change in a fast-paced work environment
- Must have a strong work ethic and willingness to meet deadlines (no 9 to 5 mentality)
- Ability to take initiative and work calmly under pressure
Selected applicants will be invited to attend UniQ Studios for an interview. This is a fantastic opportunity to be a part of an exciting and fast-growing creative production studio.
Client Services & Photography Studio Assistant employer: UniQ Studios
Contact Detail:
UniQ Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Photography Studio Assistant
✨Tip Number 1
Familiarise yourself with the photography and creative media industry. Understanding current trends, popular styles, and key players can help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network actively within the creative community. Attend local events, trade shows, or workshops related to photography and client services. Building connections can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled client interactions in the past. Be ready to discuss specific situations where you went above and beyond to meet client needs.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage multiple tasks effectively. Prepare to share strategies you use to prioritise workload and ensure high-quality outcomes, especially in a fast-paced environment.
We think you need these skills to ace Client Services & Photography Studio Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services, photography, and any sales roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the creative industry and your customer service skills. Mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application is free of errors and clearly conveys your thoughts. Consider including examples of how you've successfully communicated with clients in the past.
Highlight Your Organisational Skills: In your application, emphasise your ability to manage multiple tasks and maintain a high level of organisation. Provide examples of how you've effectively prioritised workloads in previous roles.
How to prepare for a job interview at UniQ Studios
✨Show Your Passion for Photography
Make sure to express your enthusiasm for photography and the creative industry during the interview. Share any relevant experiences or projects that highlight your passion, as this role requires a genuine interest in the field.
✨Demonstrate Strong Communication Skills
Since the role involves client consultations and teamwork, it's crucial to showcase your verbal and written communication skills. Prepare examples of how you've effectively communicated with clients or colleagues in previous roles.
✨Highlight Your Organisational Abilities
The job requires excellent organisational skills, so be ready to discuss how you manage your workload and prioritise tasks. Consider sharing specific instances where your attention to detail made a difference in your work.
✨Prepare for Sales and Customer Service Questions
As the position involves sales and customer service, anticipate questions related to these areas. Think of scenarios where you've successfully upsold a service or handled a challenging customer situation, and be prepared to discuss them.
