At a Glance
- Tasks: Lead innovative AI solutions for high-stakes customer deployments and optimise technical strategies.
- Company: Join Uniphore, a leading B2B AI-native company transforming customer experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Mentorship opportunities and a culture of collaboration and innovation await you.
- Why this job: Make a real impact in AI while collaborating with top talent in a dynamic environment.
- Qualifications: 8-12 years of engineering experience with strong full-stack skills and customer-facing roles.
The predicted salary is between 80000 - 100000 € per year.
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer.
We deliver the only multimodal architecture centred on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyse all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Responsibilities
- Lead end to end solution development for multiple high-stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale.
- Primary technical point of contact from integration design through to post-deployment optimisation.
- Translate ambiguous requirements into structured engineering plans with clear milestones and success criteria.
- Customise and extend platform components—APIs, tooling, and bespoke logic.
- Architecture coach senior/junior engineers, and cultivate a culture of excellence, collaboration, and innovation.
- Provide structured product feedback to Platform Engineering on feature gaps and pain points.
- Contribute to playbooks, best practices, and technical blog posts.
Qualifications Required
- 8–12+ years engineering experience; 3+ years in customer-facing or FDE roles.
- Proven track record deploying AI/ML or data-intensive applications in production.
- Strong full-stack skills: Python, Node.js/Go, React/Vue, SQL, REST/GraphQL.
- DevOps proficiency: Docker, Kubernetes, CI/CD, and major cloud platforms.
- Expertise in LLMs, Prompt Engineering, Vector DBs, RAG pipelines, and Agentic orchestration frameworks.
- Agentic / Integrations: MCP, Salesforce/ SAP/ Other.
- Excellent communication with both technical and executive stakeholders.
- Mentorship capability and collaborative team-first mindset.
- BS / MS / PhD in Computer Science, Data Science, or related field.
Preferred
- SLM fine-tuning and/or distillation experience.
- Hands-on with dedicated Agentic AI platforms (e.g. Agentforce, Copilot Studio).
- Knowledge of AI compliance requirements: GDPR, EU AI Act, SOC 2, HIPAA.
- Open-source or research contributions to LangChain, RAG, or Knowledge Graph communities.
Senior Staff Forward Deployed Engineer employer: Uniphore
Uniphore is an exceptional employer that champions innovation and collaboration, making it an ideal workplace for Senior Staff Forward Deployed Engineers. With a strong focus on employee growth, Uniphore offers extensive opportunities for professional development in the rapidly evolving field of AI, all within a dynamic and inclusive work culture. Located in a vibrant tech hub, employees benefit from a stimulating environment that fosters creativity and cutting-edge solutions, ensuring that every team member plays a crucial role in shaping the future of customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Staff Forward Deployed Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repo showcasing your projects, especially those related to AI/ML. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the role. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Staff Forward Deployed Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Staff Forward Deployed Engineer role. Highlight your experience with AI/ML deployments and full-stack skills, as these are key to what we’re looking for.
Showcase Your Technical Skills:Don’t just list your skills—demonstrate them! Include specific examples of projects where you’ve used Python, Node.js, or any relevant technologies. We want to see how you’ve tackled challenges in real-world scenarios.
Communicate Clearly:Since this role involves liaising with both technical and executive stakeholders, make sure your application reflects your communication skills. Use clear, concise language and avoid jargon where possible to show us you can bridge the gap between tech and business.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Uniphore
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI/ML applications, especially in production environments. Be ready to discuss your experience with LLMs, Prompt Engineering, and any relevant frameworks. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Full-Stack Skills
Prepare to talk about your full-stack development experience, particularly with Python, Node.js/Go, and React/Vue. Have examples ready that demonstrate how you've used these technologies in past projects, especially in customer-facing roles.
✨Communicate Like a Pro
Since this role involves liaising with both technical and executive stakeholders, practice explaining complex concepts in simple terms. Think about how you can convey your ideas clearly and concisely, as effective communication is key in this position.
✨Be a Team Player
Highlight your mentorship experience and collaborative mindset. Prepare examples of how you've fostered a culture of excellence and innovation within your teams. This will resonate well with the company’s focus on collaboration and team-first values.
