At a Glance
- Tasks: Lead innovative AI solutions for high-stakes customer deployments and optimise post-deployment.
- Company: Join Uniphore, a leading B2B AI-native company transforming customer experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative culture focused on mentorship and innovation.
- Why this job: Be at the forefront of AI technology and make a real impact in diverse industries.
- Qualifications: 8-12+ years in engineering with strong full-stack skills and customer-facing experience.
The predicted salary is between 80000 - 100000 € per year.
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centred on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyse all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Responsibilities
- Lead end to end solution development for multiple high-stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale.
- Primary technical point of contact from integration design through to post-deployment optimisation.
- Translate ambiguous requirements into structured engineering plans with clear milestones and success criteria.
- Customise and extend platform components—APIs, tooling, and bespoke logic.
- Architect robust, scalable, and compliant Agentic AI solutions across industries.
- Lead multi-agent orchestration, RAG pipelines, and LLM/SLM integration design.
- Champion observability, telemetry, and auditable AI standards.
- Build and maintain reusable frameworks and asset libraries.
- Help build and guide cross-functional Forward Deployed Engineering teams; coach senior/junior engineers, and cultivate a culture of excellence, collaboration, and innovation.
- Provide structured product feedback to Platform Engineering on feature gaps and pain points.
- Contribute to playbooks, best practices, and technical blog posts.
Qualifications
Required
- 8–12+ years engineering experience; 3+ years in customer-facing or FDE roles.
- Proven track record deploying AI/ML or data-intensive applications in production.
- Strong full-stack skills: Python, Node.js/Go, React/Vue, SQL, REST/GraphQL.
- DevOps proficiency: Docker, Kubernetes, CI/CD, and major cloud platforms.
- Expertise in LLMs, Prompt Engineering, Vector DBs, RAG pipelines, and Agentic orchestration frameworks.
- Excellent communication with both technical and executive stakeholders.
- Mentorship capability and collaborative team-first mindset.
- BS / MS / PhD in Computer Science, Data Science, or related field.
Preferred
- SLM fine-tuning and/or distillation experience.
- Hands-on with dedicated Agentic AI platforms (e.g. Agentforce, Copilot Studio).
- Knowledge of AI compliance requirements: GDPR, EU AI Act, SOC 2, HIPAA.
- Open-source or research contributions to LangChain, RAG, or Knowledge Graph communities.
Senior Staff Forward Deployed Engineer in London employer: Uniphore
Uniphore is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for Senior Staff Forward Deployed Engineers to thrive. With a strong focus on employee growth, Uniphore offers extensive opportunities for professional development and mentorship, all while working at the forefront of AI technology in a dynamic and supportive environment. Located in a vibrant tech hub, employees benefit from a stimulating atmosphere that encourages creativity and impactful contributions to transformative projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Staff Forward Deployed Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repo showcasing your projects, especially those related to AI and engineering. It’s a great way to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how you’d tackle real-world problems they might throw your way.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at StudySmarter. It shows initiative and enthusiasm!
We think you need these skills to ace Senior Staff Forward Deployed Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Staff Forward Deployed Engineer. Highlight your experience with AI/ML applications and customer-facing roles, as these are key for us at Uniphore.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about AI and how your skills align with our mission. Share specific examples of your past projects that demonstrate your expertise in deploying data-intensive applications.
Showcase Your Technical Skills:Don’t hold back on showcasing your full-stack skills! Mention your proficiency in Python, Node.js, and any relevant DevOps tools. We want to see how you can contribute to our innovative solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Uniphore
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and ML applications, especially in a customer-facing context. Be ready to discuss your experience with deploying data-intensive applications and how you've tackled challenges in previous roles.
✨Showcase Your Technical Skills
Prepare to demonstrate your full-stack skills, particularly in Python, Node.js/Go, and React/Vue. Have examples ready that highlight your proficiency in DevOps tools like Docker and Kubernetes, as well as your experience with CI/CD processes.
✨Communicate Clearly
Since you'll be interacting with both technical and executive stakeholders, practice explaining complex concepts in simple terms. Think about how you can convey your ideas clearly and effectively, showcasing your communication skills.
✨Be a Team Player
Uniphore values collaboration, so be prepared to discuss how you've mentored others and contributed to team success. Share examples of how you've fostered a culture of excellence and innovation in your previous roles.
