At a Glance
- Tasks: Engage with prospects, drive sales pipeline, and schedule meetings for the sales team.
- Company: Join Uniphore, a leader in Conversational Service Automation with a focus on innovation.
- Benefits: Enjoy hybrid work, wellness programs, competitive leave, and an annual bonus scheme.
- Other info: Great career growth potential and access to LinkedIn Learning for professional development.
- Why this job: Be part of a dynamic team transforming customer experiences with AI technology.
- Qualifications: 1+ years in sales development, passion for customer service, and a team player mindset.
The predicted salary is between 30000 - 40000 £ per year.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Uniphore, an early leader in Conversational Service Automation (CSA), is looking for a superstar Sales Development professional.
In this position, you will engage with prospects across all channels, driving pipeline via both inbound (marketing) and outbound (cold) programs. You will also schedule and hold qualification calls with prospects within our defined ICPs, resulting in and driving high velocity net new pipeline. This position has career growth potential within the team as well as feeding into closing roles and other cross functional roles as we scale.
Responsibilities- Following up on marketing campaigns and inbound inquiries
- Schedule meetings and product demos for the Enterprise Sales Directors
- Use good judgement when ascertaining if inquiries are qualified and route/book meetings with the appropriate sales reps
- Manage inbound MQLs and properly disposition them
- Understand Uniphore’s product offerings and effectively communicate and apply them to prospect requirements
- Accurately enter, update, and maintain daily activity and prospect information in Salesforce.com, including comprehensive and up-to-date client information
- Achieve and exceed monthly quotas and objectives
- Work closely with Sales and Marketing team members to achieve organizational goals
- Ensure inbound requests and opportunity hand-offs to sales, business development, and support are successful and exceed customers’ satisfaction
- Highly performing individuals who treat sales as a professional sport requiring the constant application of effort and learning.
- 1+ years of full-time sales development experience and/or Inside Sales
- Passionate about customer service and growing a sales career
- Articulate, curious and energetic
- Conscientious and a team player
- Bachelor's Degree is a plus
- Previous experience in the customer care or AI, ML etc.
- Strong technical acumen is a plus
- Familiarity with Salesforce.com CRM tool and LinkedIn/prospecting tools
- Access to LinkedIn Learning
- Global Wellness Program – Wellness for you
- Global Reward Platform - U Rock
- Hybrid work culture
- Uniphore Annual Bonus Scheme
- Competitive annual leave and flexible working arrangements
- Health cash back program
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Sales Development Representative in London employer: Uniphore
Uniphore is an exceptional employer that champions a hybrid work culture, offering employees access to a Global Wellness Program and a competitive annual bonus scheme. With a strong focus on professional growth, the Sales Development Representative role provides ample opportunities for career advancement within a dynamic team, all while contributing to innovative solutions in Conversational Service Automation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in London
✨Tip Number 1
Get to know Uniphore's products inside out! The more you understand what you're selling, the better you'll be at engaging with prospects. Dive into their features and benefits so you can confidently communicate how they meet customer needs.
✨Tip Number 2
Leverage your network! Reach out to connections on LinkedIn or other platforms who might have insights into the company or industry. A warm introduction can make a world of difference in getting your foot in the door.
✨Tip Number 3
Practice makes perfect! Role-play common sales scenarios with a friend or mentor. This will help you refine your pitch and get comfortable handling objections, which is crucial for a Sales Development Representative.
✨Tip Number 4
Don't forget to follow up! After any interaction, whether it's a call or a meeting, send a quick thank-you note or a follow-up email. It shows professionalism and keeps you top of mind for the hiring team.
We think you need these skills to ace Sales Development Representative in London
Some tips for your application 🫡
Show Your Passion for Sales:When writing your application, let your enthusiasm for sales shine through! We want to see that you treat sales as a professional sport and are eager to grow your career in this field.
Tailor Your Experience:Make sure to highlight any relevant experience you have in sales development or customer service. We love seeing how your background aligns with our needs, so don’t hold back on showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Uniphore
✨Know Your Product Inside Out
Before the interview, make sure you understand Uniphore’s product offerings thoroughly. This means not just knowing what they are, but also how they can solve specific problems for potential customers. Being able to articulate this will show your passion and readiness for the role.
✨Master the Art of Qualification
Since you'll be qualifying leads, practice how to ask the right questions to determine if a prospect is a good fit. Think about the ideal customer profile (ICP) and prepare scenarios where you can demonstrate your judgement in routing inquiries to the appropriate sales reps.
✨Showcase Your Sales Skills
Treat the interview like a sales call! Be articulate, energetic, and curious. Use examples from your past experiences to highlight your sales development skills and how you've successfully driven pipeline in previous roles. This will help you stand out as a candidate who treats sales as a professional sport.
✨Familiarise Yourself with Salesforce
Since you'll be using Salesforce.com to manage prospects, brush up on your knowledge of the platform. If you have experience with it, be ready to discuss how you've used it effectively in the past. If not, take some time to learn the basics so you can speak confidently about it during the interview.
