At a Glance
- Tasks: Lead the design and implementation of ServiceNow architecture and core ITSM modules.
- Company: Join Uniphar, a global leader in pharma and MedTech services.
- Benefits: Enjoy a competitive salary, flexible working options, and career development opportunities.
- Other info: Be part of a diverse team committed to sustainability and innovation.
- Why this job: Make a real impact in healthcare technology while working with cutting-edge solutions.
- Qualifications: Proven experience as a ServiceNow Architect with strong ITSM knowledge.
The predicted salary is between 60000 - 80000 € per year.
Permanent Full Time Role
Can be based in either Ireland or UK
Key Responsibilities:
- Define and maintain the overall architecture of the ServiceNow platform.
- Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB).
- Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards.
- Collaborate with stakeholders to gather requirements and translate them into scalable solutions.
- Ensure platform governance, security, and performance best practices are followed.
- Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance).
- Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.).
- Provide technical leadership and mentorship to ServiceNow developers and administrators.
- Conduct architectural reviews and ensure alignment with enterprise IT strategy.
- Stay current with ServiceNow releases and recommend adoption strategies.
Required Skills & Experience:
- Proven experience as a ServiceNow Architect in enterprise environments.
- Deep understanding of ServiceNow platform capabilities and limitations.
- Strong experience with ITSM processes and ServiceNow modules.
- Expertise in ServiceNow reporting tools including Performance Analytics, Scheduled Reports, and Dashboards.
- Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub.
- Familiarity with ServiceNow data models, CMDB design, and service mapping.
- Excellent communication and stakeholder management skills.
- ServiceNow Certified System Administrator and Certified Application Developer (preferred).
- ServiceNow Certified Technical Architect (highly desirable).
ServiceNow Architect employer: Unipharmedtech
Uniphar is an exceptional employer that prioritises a people-first approach, fostering a culture of inclusivity and entrepreneurial spirit. With a commitment to employee growth and sustainability, team members benefit from diverse opportunities across its global operations in Ireland and the UK, while contributing to meaningful work that enhances patient access to medicines worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of landing that ServiceNow Architect role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow architecture. Think about how you can demonstrate your expertise in ITSM processes and reporting tools during the chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the ServiceNow Architect role. Highlight your experience with ITSM processes and any relevant projects you've led. We want to see how your skills align with our needs!
Showcase Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention your experience with ServiceNow modules, reporting tools, and any scripting you've done. We love seeing candidates who can demonstrate their hands-on knowledge.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Unipharmedtech
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially the ITSM modules like Incident and Change. Be ready to discuss how you've implemented these in past roles and any challenges you faced.
✨Showcase Your Architectural Skills
Prepare to talk about your experience in defining and maintaining architecture. Have examples ready that demonstrate your ability to lead design and implementation projects, especially around reporting and analytics frameworks.
✨Communicate Like a Pro
Since this role involves collaboration with stakeholders, practice articulating your thoughts clearly. Think of scenarios where you successfully gathered requirements and translated them into solutions, and be ready to share those stories.
✨Stay Current with Trends
Familiarise yourself with the latest ServiceNow releases and features. Being able to discuss recent updates and how they can benefit the company will show that you're proactive and genuinely interested in the platform.
