At a Glance
- Tasks: Provide outstanding customer service and support in a dynamic pharmacy environment.
- Company: Join Hickey's Pharmacy, an award-winning community pharmacy group with strong growth ambitions.
- Benefits: Enjoy competitive salary, generous staff discounts, and a ‘Refer-a-friend’ bonus scheme.
- Other info: Flexible rosters, excellent training, and career development opportunities await you.
- Why this job: Make a real impact by helping customers with their healthcare needs in a supportive team.
- Qualifications: Customer-focused with previous sales and service experience; skincare knowledge is a plus.
The predicted salary is between 10 - 12 € per hour.
We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Hickey's Pharmacy Edenmore SC. This is a part time, specified purpose contract.
Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first. Your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.
We are looking for someone who is dynamic and energetic to join our team:
- Supported in-store by an excellent team and a support office
- Rosters are published up to 8 weeks in advance
- Excellent training and support structures are also available centrally from our Pharmacist management team
Key Responsibilities
- Providing outstanding customer service
- Driving retail sales through link selling and advising customers of promotions in store
- Ensuring stock levels are maintained at optimal levels
- Accurately and securely performing cash management duties
- Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
- Building customer loyalty
What are we looking for
- Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
- Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
- Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
- Strong product knowledge
- Experience in or interest in skin care is an advantage
- Proven sales ability
- Any other projects and duties where they arise
What we would like from you
- Customer focused with an ability to effectively deal with customers
- Previous OTC sales and customer service experience
- Excellent interpersonal and communication skills
- Positive can-do attitude
- A keen interest in retail pharmacy
What we promise you
- Competitive salary
- Generous staff discounts in-store
- ‘Refer-a-friend’ bonus scheme
- Tax-saver travel
- Additional long-service days
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.
Hickey's Pharmacy is an equal opportunities employer
Pharmacy Healthcare Advisor - Hickeys Edenmore SC employer: Unipharmedtech
Hickey's Pharmacy is an award-winning community pharmacy group that prioritises exceptional customer care and employee development. With a supportive work culture, competitive salary, and generous staff discounts, we empower our Pharmacy Healthcare Advisors to thrive in their roles while contributing to the health of our community. Join us at Hickey's Pharmacy Edenmore SC, where your passion for healthcare can flourish in a dynamic and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Healthcare Advisor - Hickeys Edenmore SC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hickey's Pharmacy. Understand their core values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to building customer loyalty at Hickey's.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance will help convey your enthusiasm for the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Pharmacy Healthcare Advisor - Hickeys Edenmore SC
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that positive energy to our team at Hickey's Pharmacy.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and values mentioned in the job description. We love seeing candidates who understand what we’re all about.
Be Yourself:Let your personality shine through in your application. We’re looking for dynamic and energetic individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Hickey's Pharmacy family!
How to prepare for a job interview at Unipharmedtech
✨Know Your Stuff
Make sure you brush up on your product knowledge, especially around skincare and OTC products. Being able to confidently discuss these topics will show that you're genuinely interested in the role and can provide the exceptional customer service Hickey's Pharmacy values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your strong customer engagement skills will demonstrate that you understand the importance of putting customers first, which is key for this position.
✨Team Player Vibes
Hickey's Pharmacy emphasises teamwork, so be ready to talk about how you've collaborated with others in previous roles. Share specific instances where you helped build a positive working relationship with colleagues to ensure seamless service delivery.
✨Bring Your Positive Attitude
A positive can-do attitude is essential for this role. During the interview, let your enthusiasm shine through! Show them that you're not just looking for a job, but that you're excited about the opportunity to contribute to their team and help customers feel informed and confident.
