At a Glance
- Tasks: Provide exceptional customer service and support in a dynamic pharmacy environment.
- Company: Join Hickey's Pharmacy, an award-winning community pharmacy group.
- Benefits: Enjoy competitive salary, generous discounts, and extra leave for special occasions.
- Other info: Great training, supportive team, and opportunities for career growth await you.
- Why this job: Be the first point of contact for customers and make a real difference in their healthcare.
- Qualifications: Strong customer service skills and a positive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Monkstown.
Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first. Your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.
We are looking for someone who is dynamic and energetic to join our team.
- Full time role
- Permanent
- Supported in-store by an excellent team and a support office
- Rosters are published up to 8 weeks in advance
- Excellent training and support structures are also available centrally from our Pharmacist management team
Key Responsibilities
- Providing outstanding customer service
- Driving retail sales through link selling and advising customers of promotions in store
- Ensuring stock levels are maintained at optimal levels
- Accurately and securely performing cash management duties
- Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
- Building customer loyalty
What are we looking for
- Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
- Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
- Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
- Strong product knowledge
- Experience in or interest in skin care is an advantage
- Proven sales ability
- Any other projects and duties where they arise
What we would like from you
- Customer focused with an ability to effectively deal with customers
- Previous OTC sales and customer service experience
- Excellent interpersonal and communication skills
- Positive can-do attitude
- A keen interest in retail pharmacy
What we promise you
- Competitive salary
- Generous staff discounts in-store
- ‘Refer-a-friend’ bonus scheme
- Tax-saver travel
- Additional long-service days
- Additional annual leave for special occasions e.g. getting married!
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.
Hickey's Pharmacy is an equal opportunities employer.
Pharmacy Healthcare Advisor - Hickeys Monkstown employer: Unipharmedtech
Hickey's Pharmacy in Monkstown is an exceptional employer that prioritises employee development and a supportive work culture. With competitive salaries, generous staff discounts, and a commitment to customer care, we foster an environment where our Pharmacy Healthcare Advisors can thrive and make a meaningful impact in the community. Join us to be part of a dynamic team that values ambition, teamwork, and professionalism while providing accessible healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Healthcare Advisor - Hickeys Monkstown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hickey's Pharmacy. Understand their core values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to the team. Remember, they want to see your personality shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for Hickey's Pharmacy!
We think you need these skills to ace Pharmacy Healthcare Advisor - Hickeys Monkstown
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. We want to see that customer care is at the heart of what you do!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. If you've got a knack for retail or have worked in a pharmacy before, shout about it! We’re looking for dynamic individuals who can fit right into our team.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it's your positive attitude or your enthusiasm for healthcare, we love seeing genuine candidates who are excited about joining us.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands in the right hands. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Unipharmedtech
✨Know Your Stuff
Make sure you brush up on your product knowledge, especially around skincare and over-the-counter medications. Being able to confidently discuss these topics will show that you're serious about the role and can provide the exceptional customer service Hickey's Pharmacy values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your strong customer engagement skills will demonstrate that you understand the importance of putting customers first, which is key for this position.
✨Team Player Vibes
Hickey's Pharmacy emphasises teamwork, so be ready to talk about how you've collaborated with others in previous roles. Share specific instances where you contributed to a positive team environment or helped resolve conflicts, showcasing your ability to work well with colleagues.
✨Bring Your Positive Attitude
A positive can-do attitude is essential for this role. During the interview, let your enthusiasm shine through! Share why you're excited about the opportunity and how you plan to contribute to the pharmacy's mission of delivering accessible healthcare.
