At a Glance
- Tasks: Lead and manage innovative Expanded Access Programs in the pharma/biotech sector.
- Company: Join a dynamic team at Uniphar Group, a leader in healthcare solutions.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Exciting opportunities for career growth and development in a fast-paced industry.
- Why this job: Make a real impact on patient access to life-saving treatments.
- Qualifications: Strong leadership skills and knowledge of drug development processes required.
The predicted salary is between 60000 - 80000 € per year.
The Expanded Access Program Manager is responsible for the successful delivery of assigned programs from award through to close-out, ensuring all client expectations are met or exceeded. Acting as the primary point of contact for pharmaceutical and biotech partners, you will lead cross-functional teams to design, implement, and manage Expanded Access and exclusive distribution programs in line with global regulatory and GDP requirements.
You will oversee all aspects of program operations, including contract management, onboarding of clients and products, process development, vendor oversight, performance tracking, and client reporting. This role requires strong leadership, strategic insight into drug development lifecycles, and the ability to identify opportunities to expand services within existing accounts. You will be accountable for delivering key performance indicators, maintaining compliance, and ensuring a best-in-class service for patients, clients, and internal stakeholders.
Main Responsibilities- Entire life-cycle program delivery from program award to close out.
- Full accountability and responsibility for success of the program in accordance with client expectations.
- Be the primary point of contact for client companies with whom we partner for the provision of their Exclusive Access Programs (Expanded Access and exclusive distribution programs) and have overall accountability for program delivery.
- Lead a cross-functional program team comprising stakeholders across Uniphar Group for the design, implementation and delivery of EAPs.
- Upon award of the program ensure all necessary contracts and agreements (Master Services Agreements, Statements of Work, Quality Technical Agreements, Data Processing Agreements, Safety Data Exchange Agreements and others as required) are in place.
- Take full accountability for the deliverables and Key Performance Indicators committed to for the assigned program.
- Onboard the client, their manufacturer and product(s) within the relevant Uniphar Group companies.
- Be the advocate for assigned clients within Uniphar Group to ensure a best-in-class service is delivered throughout the program life cycle.
- Collaborate with internal teams including regulatory, supply chain, quality and technical to ensure client requirements are implemented into the program in line with global regulatory requirements.
- Design, write and implement program specific-processes and be accountable for processes being followed by the project team.
- Management of third-party vendors who are responsible for delivery a service for client programs.
- Maintain communication with the client, in line with the agreed program communication plan. This will include weekly and monthly meetings in addition to ad hoc communication.
- Manage scope changes throughout the program by receiving and understanding a request from the client, assessing contractual and operational implications and progressing as required with support from the internal cross-functional team.
- Have accountability for all program reporting requirements, at a time and frequency as agreed with the client.
- Delivery of Key Performance Indicators, including budgetary targets, as well as account relationship development objectives.
- Understand the client’s plans for the asset in the context of the drug development and launch process to be able to predict, plan and execute transitions within the program.
- Identify opportunities for developing new business from existing clients with the Uniphar Group capabilities in mind.
- To carry out the relevant GDP SOPs as instructed by the RP of the Company.
- Leadership & Project Management: Proven ability to lead programs and manage complex projects.
- Pharma/Biotech Knowledge: Understanding of drug development lifecycles, regulatory requirements, and GDP (Good Distribution Practice).
- Client Relationship Management: Skilled at serving as the main point of contact, building trust, managing expectations, and identifying opportunities for growth.
- Operational Expertise: Experience in contract management, onboarding products/clients, process design, vendor oversight, and performance tracking.
- Regulatory & Quality Awareness: Ensure adherence to global regulations, quality standards, and internal Standard Operating Procedures (SOPs) through the management of a cross-functional team.
- Communication & Reporting: Excellent written and verbal communication skills; able to run client meetings, manage scope changes, and deliver clear reporting.
- Strategic Mindset: Capable of seeing the bigger picture, anticipating client needs, and aligning programs with long-term goals.
EAP Program Manager in Hayes employer: Uniphar
At Uniphar Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. As an EAP Program Manager, you will benefit from our commitment to employee growth through continuous training and development opportunities, while also enjoying a supportive culture that values your contributions. Located in a vibrant area, our team enjoys a work-life balance that enhances both personal and professional fulfilment, making Uniphar Group a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land EAP Program Manager in Hayes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the pharma and biotech sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your knowledge of drug development lifecycles and regulatory requirements. This will set you apart as someone who truly understands the field.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. Tailor your message to show how your skills align with their needs, especially in managing complex projects.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that highlight your fit for the EAP Program Manager position.
We think you need these skills to ace EAP Program Manager in Hayes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the EAP Program Manager role. Highlight your experience in managing complex projects and your understanding of drug development lifecycles. We want to see how your skills align with what we’re looking for!
Showcase Your Leadership Skills:Since this role requires strong leadership, don’t shy away from sharing examples of how you've successfully led teams or projects in the past. We love to see candidates who can inspire and manage cross-functional teams effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, especially when it comes to client reporting and managing expectations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Uniphar
✨Know Your Program Inside Out
Before the interview, make sure you thoroughly understand the Expanded Access Program and its lifecycle. Familiarise yourself with the key responsibilities mentioned in the job description, such as contract management and client onboarding. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in managing cross-functional teams. Think of specific instances where you successfully led a project or navigated challenges, as this role requires strong leadership to ensure program success.
✨Understand Regulatory Requirements
Brush up on your knowledge of global regulatory requirements and Good Distribution Practices (GDP). Being able to discuss these topics will show that you’re not only familiar with the industry but also ready to ensure compliance in your role.
✨Prepare for Client Relationship Scenarios
Anticipate questions about client relationship management. Be ready to share experiences where you built trust and managed expectations effectively. Highlight any opportunities you've identified for growth within existing accounts, as this is crucial for the role.
