At a Glance
- Tasks: Lead and manage Expanded Access Programs, ensuring client satisfaction and compliance.
- Company: Dynamic pharmaceutical company focused on innovative healthcare solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to improving patient outcomes.
- Why this job: Make a real difference in patient access to life-saving treatments while developing your leadership skills.
- Qualifications: Experience in program management and strong communication skills required.
The predicted salary is between 60000 - 80000 € per year.
The Expanded Access Program Manager is responsible for the successful delivery of assigned programs from award through to close-out, ensuring all client expectations are met or exceeded. Acting as the primary point of contact for pharmaceutical and biotech partners, you will lead cross-functional teams to design, implement, and manage Expanded Access and exclusive distribution programs in line with global regulatory and GDP requirements. You will oversee all aspects of program operations, including contract management, onboarding of clients and products, process development, vendor oversight, performance tracking, and client reporting. This role requires strong leadership, strategic insight into drug development lifecycles, and the ability to identify opportunities to expand services within existing accounts. You will be accountable for delivering key performance indicators, maintaining compliance, and ensuring a best-in-class service for patients, clients, and internal stakeholders.
Main Responsibilities
- Entire life-cycle program delivery from program award to close out.
- Full accountability and responsibility for success of the program in accordance with client expectations.
- Be the primary point of contact for client companies with whom we partner for the provision of their Exclusive Access Programs (Expanded Access and exclusive distribution programs) and have overall accountability for program delivery.
- Lead a cross-functional program team comprising stakeholders across Uniphar Group for the design, implementation and delivery of EAPs.
- Upon award of the program ensure all necessary contracts and agreements (Master Services Agreements, Statements of Work, Quality Technical Agreements, Data Processing Agreements, Safety Data Exchange Agreements and others as required) are in place.
- Take full accountability for the deliverables and Key Performance Indicators committed to for the assigned program.
- Onboard the client, their manufacturer and product(s) within the relevant Uniphar Group companies.
- Be the advocate for assigned clients within Uniphar Group to ensure a best-in-class service is delivered throughout the program life cycle.
- Collaborate with internal teams including regulatory, supply chain, quality and technical to ensure client requirements are implemented into the program in line with global regulatory requirements.
- Design, write and implement program specific processes and be accountable for processes being followed by the project team.
- Management of third-party vendors who are responsible for delivery of a service for client programs.
- Maintain communication with the client, in line with the agreed program communication plan. This will include weekly and monthly meetings in addition to ad hoc communication.
- Manage scope changes throughout the program by receiving and understanding a request from the client, assessing contractual and operational implications and progressing as required with support from the internal cross-functional team.
- Have accountability for all program reporting requirements, at a time and frequency as agreed with the client.
- Delivery of Key Performance Indicators, including budgetary targets.
EAP Program Manager in London employer: Uniphar Group
At Uniphar Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As an EAP Program Manager, you will benefit from comprehensive professional development opportunities, a supportive team environment, and the chance to make a meaningful impact in the pharmaceutical and biotech sectors. Our commitment to employee well-being and career growth, combined with our strategic location, makes us a standout choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land EAP Program Manager in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that EAP Program Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its programs. We want you to be able to discuss how your experience aligns with their needs, especially in managing cross-functional teams and ensuring compliance.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully led projects or teams in the past. We need to see that you can handle the accountability and responsibility that comes with this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace EAP Program Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the EAP Program Manager role. Highlight your experience in managing programmes and working with cross-functional teams, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've led teams and managed projects in the past. Use specific examples that demonstrate your ability to deliver results and meet client expectations, as this is key for the role.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences relevant to the job.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application in our system.
How to prepare for a job interview at Uniphar Group
✨Know Your Program Inside Out
Before the interview, make sure you thoroughly understand the Expanded Access Program and its lifecycle. Familiarise yourself with the key responsibilities mentioned in the job description, such as contract management and client onboarding. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Leadership Skills
As a potential EAP Program Manager, you'll need to lead cross-functional teams. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you navigated challenges and ensured everyone was aligned towards common goals.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic insight into drug development. Think of scenarios where you had to manage scope changes or ensure compliance with regulations. Practising these responses will help you articulate your thought process clearly during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current EAPs, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
