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- Tasks: Enhance customer service and manage staff at sports facilities.
- Company: Leading UK university with a vibrant community.
- Benefits: Gym membership, pension scheme, and various staff perks.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Degree in relevant field and strong leadership skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK university is looking for an Assistant Operations Manager to enhance customer service across sports facilities. This role involves delivering outstanding service, managing staff, and overseeing all membership activities.
Ideal candidates should have:
- a degree in a relevant field
- strong leadership skills
- experience in customer service within leisure settings
The university provides a vibrant community and various staff benefits, including gym membership and a pension scheme.
Customer Experience Leader, Sports Facilities in Coventry employer: Uniperms
Contact Detail:
Uniperms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Leader, Sports Facilities in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the sports facilities sector, especially those connected to the university. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved customer service. We want to see how you can bring that experience to enhance the university's sports facilities.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various customer service scenarios in a leisure setting. This will help us see your problem-solving skills in action and how you’d fit into the vibrant community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Leader, Sports Facilities in Coventry
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share specific examples from your past experiences that highlight how you've gone above and beyond to enhance customer satisfaction.
Highlight Your Leadership Skills: As a Customer Experience Leader, strong leadership is key. Make sure to showcase your leadership experience in your application. Talk about times when you’ve successfully managed a team or led a project, and how that has prepared you for this role.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with the specific requirements of the role. Take the time to customise your CV and cover letter to reflect the job description and demonstrate why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Uniperms
✨Know Your Customer Service Inside Out
Make sure you brush up on the principles of excellent customer service, especially in leisure settings. Be ready to share specific examples from your past experiences where you’ve gone above and beyond to enhance customer satisfaction.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how it has positively impacted your team. Think of instances where you’ve successfully managed staff or resolved conflicts, as this will demonstrate your capability to lead in a dynamic environment.
✨Familiarise Yourself with the University’s Facilities
Do some research on the sports facilities at the university. Understanding their offerings and any recent developments will show your genuine interest in the role and help you tailor your answers to align with their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the university’s vision for customer experience. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career aspirations.
