At a Glance
- Tasks: Lead operational support and ensure efficient service delivery while maintaining high safety and quality standards.
- Company: Join Unipart, a leader in supply chain performance improvement with a focus on sustainability.
- Benefits: Enjoy a competitive salary, generous holiday, pension, bonus, and flexible benefits.
- Other info: Inclusive workplace culture that values diversity and supports your growth.
- Why this job: Make a real impact by driving operational improvements and leading major projects.
- Qualifications: Experience in production control, resource planning, and project leadership is essential.
Broughton, Chester £63,000 plus car allowance, 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme.
About the Role
As our Head of Operational Support, you will be responsible for supporting the Operations support functions and the Operational team in ensuring the timely and efficient delivery of day to day services to the customer whilst maintaining the highest standards of safety, quality, cost and delivery. You will be directly responsible for the resource planning and allocation / quality and oversee any project activity on site. As part of your key responsibilities you’ll:
- Lead all Production Control processes for the manufacturing logistics operation, ensuring all operational requirements are met and delivered in a timely manner.
- Ensure monthly, weekly and daily resource planning and allocation is communicated to the Operational team including previous days/ weeks/ months performance, highlighting areas for improvement.
- Lead Major projects or programmes to deliver significant business and I.T change that is critical to customer service, Unipart business development or requiring investment from Unipart to support an agreed business case.
- Ensure that operational performance meets business targets and client expectations, driving operational improvements and cost down initiatives based on the principles of the Unipart Way.
- Establish and maintain strong working relationships with the client and key suppliers.
- Drive a culture of safety, quality, and continuous improvement within operations.
- Recruit exceptional people into the business and then develop colleagues through succession planning for the future - and have overall accountability for compliance with legal and ethical people management practice, ensuring employee relations success.
- Create an environment of continuous improvement to deliver operational and client relation improvements.
About You
We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!
- Demonstrable knowledge of production control and resource planning in a 3PL environment.
- Ability to adapt to and drive change.
- Clear communication skills with the ability to build relationships at all levels.
- Process Design and Improvement experience.
- Demonstrable experience of leading projects and quality.
- Customer focused.
About Unipart
We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers’ supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains.
Equality, Diversity, and Inclusion
We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it’s your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you ‘you’ - it is your talent and potential that we value most.
Adjustments for you:
We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.
You may have experience of the following: Operations Manager, Head of Operations, Supply Chain Operations Manager, Logistics Operations Manager, 3PL Operations Manager, Production Control Manager, Operations Director, Warehouse Operations Manager, Operations Lead, Supply Chain Manager.
Head of Operational Support in Broughton employer: Unipart
Unipart is an exceptional employer located in Broughton, Chester, offering a competitive salary of £63,000 plus a car allowance, alongside generous benefits such as 33 days holiday, pension, and wellbeing support. Our inclusive work culture fosters continuous improvement and employee development, ensuring that you can thrive while leading operational excellence and driving significant business change. Join us to be part of a team that values your unique contributions and supports your professional growth in a dynamic supply chain environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operational Support in Broughton
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Unipart, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Head of Operational Support.
We think you need these skills to ace Head of Operational Support in Broughton
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Unipart. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Unipart and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Unipart
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Unipart.
✨Research Specific Challenges Faced by Unipart
Look into any unique supply chain challenges Unipart might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
