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For Companies At a Glance
- Tasks: Support customer services and administration tasks in a dynamic environment.
- Company: Join a company that values relationships and prioritises employee wellbeing.
- Benefits: Enjoy 22 days holiday, pension, life assurance, and flexible benefits.
- Why this job: Be part of a supportive culture that makes a real impact on customer relationships.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key.
- Other info: This role offers both permanent and fixed-term contracts until August 2025.
The predicted salary is between 25000 - 26000 £ per year.
Hours: Full time
Contract: Permanent and Fixed Term Contract until August 2025
Location: Alfreton (DE55 4QJ)
Salary: £25,416.49 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme
About the Job
Relationships mean everything to us, and this one is particularly special. Youll have an important part to play providing...
Customer Services Administration Support employer: Unipart Logistics
Contact Detail:
Unipart Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administration Support
✨Tip Number 1
Familiarise yourself with our company values and mission. Understanding what drives us at StudySmarter will help you align your responses during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Prepare to discuss your experience in customer service and administration. Think of specific examples where you've successfully resolved issues or improved processes, as these will demonstrate your capability for the role.
✨Tip Number 3
Research common challenges in customer service roles and be ready to share how you would tackle them. This shows initiative and a proactive approach, which we value highly at StudySmarter.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can give you an edge in understanding how to fit in and excel in the role.
We think you need these skills to ace Customer Services Administration Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Services Administration Support position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are a good fit for the position and how you can contribute to building strong relationships, as highlighted in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Unipart Logistics
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. Since relationships are key for this role, showing that you align with their ethos will impress the interviewers.
✨Prepare for Behavioural Questions
Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, particularly focusing on teamwork and customer service scenarios.
✨Showcase Your Communication Skills
As a Customer Services Administration Support, effective communication is crucial. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate your ability to handle customer inquiries or complaints.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you understand how you can contribute to the team and the company’s goals.
