HUB Manager (Field Based)

Job Advert

HUB Manager (Field Based)

Location: Wales, Kinmel

Salary: £38,184 per annum, plus car / car allowance

Benefits: 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

Relationships mean everything to us, and this one is particularly special. You’ll manage the operation within your area of responsibility ensuring that the operation achieves all daily, weekly, and monthly targets and KPI\'s. You will manage and motivate a team of Warehouse Operatives by giving direction and leadership.

As HUB Manager you will be the driving force behind operational excellence. You will monitor performance across all sites, ensuring that every team member is empowered to achieve high performance levels. Your leadership will be instrumental in fostering a culture of continuous improvement, where the efficient and effective provision of a quality service to our valued customers is paramount. By promoting a collaborative, team-based environment, you will inspire your teams to consistently deliver and contribute to the overall success of our operations.

Key Responsibilities

• Achieve high health and safety standards on an ongoing basis and actively promote individual responsibility for health and safety.
• Oversee the physical appearance and safety of the working environment.
• Actively promote, take responsibility for embedding a culture of employee engagement within the team.
• Manage a team across several sites.
• Manage team delivery of Key Performance Indicators, where performance is sustained and continually improved, with focus on quality.
• Ensure processes have a relevant standard operating procedure.
• Utilise continuous improvement tools and techniques and support team members in their application.
• Develop and maintain appropriate daily, weekly, and monthly reporting mechanisms.
• Lead daily team meetings.
• Manage the allocation of work on a daily basis, controlling headcount and overtime budgets and ensuring cost, quality and delivery targets met.
• Promote flexibility through skills training and personal development.
• Monitor team absence and performance, taking action where necessary.
• Create and maintain an employee engagement culture, encouraging involvement from all team members.
• Work collaboratively with other parties on site.
• Ensure security protocols are adhered to and the site is secure.

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

• Experience of and technical knowledge in the Utilities Sector, ideally water.
• Proven ability in supporting delivery of operational KPIs.
• Ability to work under pressure in a challenging and constantly changing environment.
• Computer literate.
• People Management skills.
• Communication and influencing.
• Results focus / service delivery.
• Customer and stakeholder relationships.
• Management and leadership.
• Problem solving skills.
• Decision making.
• Logistics, inventory or warehousing experience.
• Valid driving licence.

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.