Unipart Group in Doncaster is seeking a Customer Service Advisor to be the first point of contact for a portfolio of customer accounts. You will help resolve queries, process orders, and ensure we deliver exceptional service, while supporting pricing and delivery information across the end-to-end cycle.
You will work with internal teams to troubleshoot issues within agreed SLAs, maintain accurate records, spot patterns in service failures, and drive improvements to maximise customer engagement
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Customer Service & Logistics Specialist in Doncaster employer: Unipart Group
Unipart is an exceptional employer, offering a dynamic work environment at our Doncaster site where employees are empowered to drive operational efficiencies and contribute to meaningful supply chain improvements. With a strong focus on employee growth, competitive benefits including a generous holiday allowance, and a commitment to health and wellbeing, we foster a culture of recognition and support that makes every team member feel valued and engaged.