At a Glance
- Tasks: Bridge business needs and tech solutions, translating complex requirements into actionable plans.
- Company: Join a forward-thinking company focused on digital intelligence and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with exposure to diverse sectors like maritime and engineering.
- Why this job: Make a real impact by shaping user experiences and driving successful project outcomes.
- Qualifications: 3+ years in Business Analysis, strong communication, and design thinking skills required.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep-dive stakeholder interviews through to solution design, development oversight, and successful go-live.
Key Responsibilities
- Stakeholder Engagement & Requirements
- Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements.
- Build strong relationships across business units to become a trusted advisor and bridge to the technology team.
- Facilitate requirements sign-off and manage stakeholder expectations throughout delivery.
- User Journey & Solution Design
- Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas.
- Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user-centred solutions.
- Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins.
- Design and document end-to-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent).
- Produce clear process flows, wireframes, and solution blueprints that translate business needs into design specifications.
- Collaborate with architects and developers to validate technical feasibility and challenge scope creep.
- Delivery & Development Oversight
- Own the backlog: write well-structured epics, user stories, and acceptance criteria in Jira.
- Actively participate in sprint ceremonies — refinement, planning, review, and retrospectives.
- Manage the product lifecycle end-to-end: from ideation and requirements through build, testing, release, and post-go-live review.
- Conduct UAT coordination and sign-off, ensuring solutions meet agreed acceptance criteria before release.
- Track delivery progress, flag risks early, and drive resolution with the project team.
Requirements
- Essential
- 3+ years of Business Analysis experience in a technology delivery environment.
- Proven ability to run stakeholder workshops, conduct user interviews, and translate findings into business requirements.
- Strong design thinking capability — able to frame problems, generate ideas, and validate solutions with users iteratively.
- Hands-on experience with process design and documentation, including current-state/future-state mapping and BPMN.
- Experience building prototypes (low- and high-fidelity) to validate solutions before development investment.
- Advanced Excel skills — data analysis, modelling, pivot tables, and structured reporting.
- Demonstrable product lifecycle management experience, from discovery through to post-release optimisation.
- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- Proficiency in Jira for backlog management, story writing, and sprint tracking.
- Excellent written and verbal communication — able to distil complexity into clarity for both technical and non-technical audiences.
- Desirable
- Experience with Confluence for documentation and knowledge management.
- Exposure to Agile / SAFe delivery frameworks.
- Familiarity with data analysis and business intelligence reporting.
- Sector experience in maritime, engineering, or large-scale infrastructure programmes.
Education
A relevant degree is required. We value analytical rigour and structured thinking — the following backgrounds provide a strong foundation for this role:
- Bachelor's degree in Economics, Engineering (any discipline), Software Engineering, or Computer Science / Programming.
- Postgraduate qualifications in Business Analysis, Project Management, or a related field are advantageous.
- Equivalent professional qualifications or a demonstrable self-taught track record combined with strong delivery history will be considered.
Industry Experience
We are particularly interested in candidates who have operated in complex, operationally intensive environments. Experience in one or more of the following sectors is a strong advantage:
- Maritime — shipping operations, port management, vessel tracking, fleet logistics, or maritime regulatory compliance.
- Engineering — civil, mechanical, electrical, or industrial engineering environments with exposure to technical stakeholders and asset-heavy operations.
- Big Infrastructure — large-scale programmes in energy, utilities, transport networks, or major construction and capital projects.
Experience in these sectors signals that you understand long asset lifecycles, safety-critical processes, regulatory constraints, and how to work effectively across multi-disciplinary teams — all directly relevant to how we deliver.
Business Analyst - Digital Intelligence in London employer: Union Maritime
Join our dynamic team as a Business Analyst in Digital Intelligence, where you will thrive in a collaborative environment that values innovation and analytical thinking. We offer a supportive work culture with ample opportunities for professional growth, including access to cutting-edge tools and methodologies, ensuring you can make a meaningful impact on complex projects. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it an excellent place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Digital Intelligence in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. The more relationships you build, the better your chances of landing that Business Analyst role.
✨Tip Number 2
Prepare for interviews by practising common BA scenarios. Think about how you'd handle stakeholder workshops or user journey mapping. We want you to shine when it comes to showcasing your analytical skills!
✨Tip Number 3
Show off your design thinking chops! Be ready to discuss how you've used empathy and prototyping in past projects. This will help you stand out as a candidate who can bridge the gap between business needs and tech solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst - Digital Intelligence in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with stakeholder engagement, user journey mapping, and any relevant tools like Jira or Power Platform. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in business analysis makes you a perfect fit. Don’t forget to mention your experience in complex environments if applicable!
Showcase Your Analytical Skills:In your application, be sure to showcase your analytical skills and design thinking capabilities. Provide examples of how you've translated complex requirements into actionable solutions. We love seeing real-world applications of your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Union Maritime
✨Know Your Stakeholders
Before the interview, research the company and its key stakeholders. Understand their roles and how they interact with the Business Analyst position. This will help you demonstrate your ability to build strong relationships and act as a trusted advisor.
✨Master Design Thinking
Brush up on design thinking principles and be ready to discuss how you've applied them in past projects. Prepare examples of how you've empathised with users, defined problems, ideated solutions, and validated concepts through prototyping.
✨Showcase Your Technical Skills
Be prepared to talk about your experience with tools like Jira and Microsoft Power Platform. Highlight specific projects where you've used these tools for backlog management or process design, and be ready to discuss your advanced Excel skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've successfully managed stakeholder expectations, facilitated workshops, or navigated complex project lifecycles, and be ready to share those stories.
