At a Glance
- Tasks: Bridge business needs and tech solutions, owning the full Business Analyst lifecycle.
- Company: Join a forward-thinking company focused on digital intelligence and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with exposure to exciting sectors like maritime and engineering.
- Why this job: Make a real impact by transforming complex challenges into user-friendly solutions.
- Qualifications: 3+ years in Business Analysis with strong design thinking and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep-dive stakeholder interviews through to solution design, development oversight, and successful go-live.
Key Responsibilities
- Stakeholder Engagement & Requirements
- Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements.
- Build strong relationships across business units to become a trusted advisor and bridge to the technology team.
- Facilitate requirements sign-off and manage stakeholder expectations throughout delivery.
- User Journey & Solution Design
- Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas.
- Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user-centred solutions.
- Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins.
- Design and document end-to-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent).
- Produce clear process flows, wireframes, and solution blueprints that translate business needs into design specifications.
- Collaborate with architects and developers to validate technical feasibility and challenge scope creep.
- Delivery & Development Oversight
- Own the backlog: write well-structured epics, user stories, and acceptance criteria in Jira.
- Actively participate in sprint ceremonies — refinement, planning, review, and retrospectives.
- Manage the product lifecycle end-to-end: from ideation and requirements through build, testing, release, and post-go-live review.
- Conduct UAT coordination and sign-off, ensuring solutions meet agreed acceptance criteria before release.
- Track delivery progress, flag risks early, and drive resolution with the project team.
Requirements
Essential
- 3+ years of Business Analysis experience in a technology delivery environment.
- Proven ability to run stakeholder workshops, conduct user interviews, and translate findings into business requirements.
- Strong design thinking capability — able to frame problems, generate ideas, and validate solutions with users iteratively.
- Hands-on experience with process design and documentation, including current-state/future-state mapping and BPMN.
- Experience building prototypes (low- and high-fidelity) to validate solutions before development investment.
- Advanced Excel skills — data analysis, modelling, pivot tables, and structured reporting.
- Demonstrable product lifecycle management experience, from discovery through to post-release optimisation.
- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- Proficiency in Jira for backlog management, story writing, and sprint tracking.
- Excellent written and verbal communication — able to distil complexity into clarity for both technical and non-technical audiences.
Desirable
- Experience with Confluence for documentation and knowledge management.
- Exposure to Agile / SAFe delivery frameworks.
- Familiarity with data analysis and business intelligence reporting.
- Sector experience in maritime, engineering, or large-scale infrastructure programmes.
Education
- Relevant bachelor's degree (Economics, Engineering, Software Engineering, Computer Science / Programming).
- Postgraduate qualifications in Business Analysis, Project Management, or a related field are advantageous.
- Equivalent professional qualifications or a demonstrable self-taught track record combined with strong delivery history will also be considered.
Industry Experience
- Maritime — shipping operations, port management, vessel tracking, fleet logistics, or maritime regulatory compliance.
- Engineering — civil, mechanical, electrical, or industrial engineering environments with exposure to technical stakeholders and asset-heavy operations.
- Big Infrastructure — large-scale programmes in energy, utilities, transport networks, or major construction and capital projects.
Experience in these sectors signals that you understand long asset lifecycles, safety-critical processes, regulatory constraints, and how to work effectively across multi-disciplinary teams — all directly relevant to how we deliver.
Business Analyst - Digital Intelligence in London employer: Union Maritime Ltd.
Join a forward-thinking company that values innovation and collaboration, where as a Business Analyst in Digital Intelligence, you will play a pivotal role in bridging the gap between business needs and technical solutions. Our supportive work culture fosters professional growth through continuous learning opportunities and hands-on experience with cutting-edge technologies, all while being part of a dynamic team dedicated to delivering impactful solutions in the maritime and engineering sectors. Located in a vibrant area, we offer a unique environment that encourages creativity and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Digital Intelligence in London
✨Tip Number 1
Network like a pro! Reach out to current employees in the company you're eyeing, especially those in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. We want you to showcase your experience in stakeholder engagement and solution design. Use the STAR method to structure your answers and make them memorable!
✨Tip Number 3
Show off your analytical skills during interviews! Bring examples of how you've mapped user journeys or tackled complex problems. This will demonstrate your ability to translate business needs into actionable solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Business Analyst - Digital Intelligence in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in business analysis, especially in technology delivery environments, and showcase your skills in stakeholder engagement and requirements gathering.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Business Analyst role. Share specific examples of how you've successfully translated complex operational needs into actionable solutions in the past.
Showcase Your Design Thinking Skills:Since design thinking is key for this role, include examples of how you've applied these principles in your previous work. Talk about how you’ve mapped user journeys and built prototypes to validate solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Union Maritime Ltd.
✨Know Your Stakeholders
Before the interview, research the company’s key stakeholders and their roles. Understanding who you’ll be working with can help you tailor your responses to show how you can effectively bridge the gap between business needs and technical solutions.
✨Showcase Your Design Thinking Skills
Be prepared to discuss your experience with design thinking principles. Bring examples of how you've empathised with users, defined problems, ideated solutions, and validated concepts. This will demonstrate your ability to create user-centred solutions, which is crucial for the role.
✨Demonstrate Your Technical Proficiency
Familiarise yourself with tools like Jira and Microsoft Power Platform. Be ready to discuss how you've used these tools in past projects, especially in managing backlogs and creating prototypes. Showing that you can hit the ground running with these technologies will impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and stakeholder management. Practice articulating your thought process when faced with challenges, such as managing scope creep or conducting user interviews. This will highlight your analytical abilities and readiness for the role.
