Multi-skilled Maintenance Technician in London

Locations: One, Bank Street, London, E14 4SG, GB (On-site)

Contract Type: Temporary

Main Responsibilities:

• The Multi-skilled Maintenance Technician role is a key member of the Facilities team whose primary role is to assist the Facilities Manager in the day-to-day building and facilities operations.
• Carry out general maintenance, portering, spatial arrangement, furniture management within the office building, monitoring compliance, liaison with Physical Security on Access Passes, overseeing deliveries, and maintaining safe-keeping of the doors’ keys.

Role Duties:

• Responsible for minor reactive maintenance, PPMs, furniture rearrangement, equipment ad-hoc repairs, and general upkeep of the building fabric.
• Assist with any reactive or planned preventative maintenance including plumbing tasks.
• Carry out minor planned and unplanned general maintenance duties related to building infrastructures, mechanical plants, and equipment systems.
• Respond to facilities maintenance requests made by staff timely and efficiently.
• Work co-operatively with other departments and external stakeholders on facilities issues.
• Be available for occasional emergency call outs outside normal business hours.
• Act in the role of Fire Marshal and be part of the Fire Safety Team during fire emergency evacuation.
• Complete periodic checks of the building infrastructural assets and report back to the Facilities Manager.
• Monitor access, respond to security or safety alerts and incidents.
• Oversee deliveries and sign for packages when required.
• Keep fire evacuation exit doors cleared of obstructions.
• Arrange internal spaces for meetings and events as required.
• Report faults or damage to fittings and fixtures and coordinate with outsourced maintenance teams for repairs.
• Proficiency with computer systems for record-keeping, CCTV monitoring, and other administrative tasks.
• Monitor daily, weekly or monthly waste collections.
• Monthly utilities meters readings.
• Undertake any other duties within the competence of the post holder as may be required.

Number of Post & Working Hours:

• This is a single position and the duty holder will work as Multi-skilled Maintenance Technician.
• The working hours are: 0800 – 1700 Monday to Friday and as may be required by the business.

This role is required to comply with the Financial Conduct Authority’s (FCA) Individual Conduct Rules:

• To act with integrity;
• To act with due skill, care and diligence;
• To be open and cooperative with the FCA, the Prudential Regulation Authority (PRA) and other regulators;
• To pay due regard to the interests of customers and treat them fairly;
• To observe proper standards of market conduct;
• Able to move furniture items of over 20kg.

Excellent communication skills and ability to maintain a positive attitude and professional tone at all times.

Competencies and Values Required Level:

• Facilities and customer focus: 4
• Shows the drive to perform and be successful: 4
• Persistent in following up and through on issues: 3
• Upholds the legal, regulatory and ethical standard of the UBP Group: 2
• Good product knowledge: 1
• Knowledge of legal regulatory and industry requirements: 1
• Business Development: 1
• Communication - listening, written and verbal with clients: 3
• Influencing: 1
• Knowledge of Products and Services: 1
• Relationship Building - internal and external: 3
• Strategic & commercial awareness: 1
• Planning & organising: 2
• Ethics and values: 4

Explanation: 1: low level of competence/skill required, 2-3: average level of competence/skill required, 4-5: high level of competence/skill required.