Sales Analyst in Hook

Service Sales New Business & UK Business Development Manager

Support the Service Sales teams in the UK and Ireland with administrative and reporting tasks, helping maintain accurate sales data and assist in opportunity management.

Responsibilities

• Update penetration figures with new hardware ordered, commissioned, and Extended Warranty Agreements (EWAs) purchased; report findings monthly to Service Sales Manager, Finance, and Directors.
• Maintain and update the Service Sales Dashboard with data from Navigator, the Order Entry spreadsheet, and monthly reports.
• Monitor sales of MINIPower equipment and quote for maintenance for existing contract customers.
• Report monthly on the value of new EWA orders by each Executive; update the dashboard accordingly.
• Maintain a quotation spreadsheet tracking the number and value of quotations raised by each Executive; update the dashboard each month.
• Run monthly commissioning reports from Navigator to capture hardware orders and maintenance quotations.
• Verify new EWA orders on the Order Entry spreadsheet, match them with Navigator entries, and update the dashboard.
• Generate monthly reports of third‑party quotes and update the dashboard.
• Run monthly reports of batteries and capacitors due for replacement (6 months for on‑contract customers, 12 months for off‑contract customers); create quote templates and allocate them to Service Sales Executives.
• Check quote progress to update penetration figures for equipment no longer in use.
• Report weekly to Service Sales Manager on valid generator consumable quotes and advise on major visit due dates.
• Allocate remedial work quotations from Magic Pen documents and Preventative Maintenance Reports to Service Sales Executives.
• Obtain quotations from third parties for remedial work and coordinate with the scheduling team on major PPM visits.
• Update Navigator with replaced batteries and capacitors from Field Service Reports.
• Create and allocate EWA agreements and new EWA quotations for UPS, generators, and emergency lighting systems.
• Raise cost sheets, order acknowledgements, and invoices for New EWAs; maintain documents in Navigator.
• Create and amend Service Plan Agreements and renewals; return signed documents and update EWA agreements on Navigator.
• Place purchase orders on subcontractors for maintenance contracts.
• Monitor the Service Sales inbox, forward items, and allocate or create quotation templates as required.
• Provide holiday cover by processing orders or reallocating quotes.
• Conduct accurate KCM reviews in line with time‑bound guidelines.
• Regularly check the EWA Issues spreadsheet for insights and improvements.
• Act as a Navigator Champion, discussing ongoing improvements within the department and with other Champions.

Benefits

• Competitive compensation and benefits.
• Work‑life flexibility.
• Recognition and rewards.
• Development and career opportunities.
• A safe and inclusive workplace.
• Equal Opportunity Statement

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.

#J-18808-Ljbffr