People Assistant

Overview

Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.

Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner®Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

Job Purpose

We’re looking for a proactive, organised and detail-oriented People Assistant to join our People Team. With around 200 employees in the UK and more growth ahead, this is a broad, hands-on generalist role that touches every part of the employee experience – ideal for someone who enjoys variety, is comfortable with data and systems, wants to learn fast, and build strong foundations in HR.

You’ll be involved in HR administration, systems, data analysis, benefits, compliance and reporting – helping to keep everything running smoothly. You’ll also support cross-functional projects, learning and development, DE&I initiatives, and internal events. This is a great opportunity for someone early in their HR career who’s keen to learn fast, develop depth across HR fundamentals, and grow in a modern, scaling SaaS business.

We’re looking for someone who’s tech-savvy, process-minded, and curious – whether that’s improving how we run onboarding, streamlining admin tasks, or turning people data into useful insights. You’re the kind of person who spots when a spreadsheet is messy, a process could be clearer, or a dashboard could be automated – and you want to make it better. If you enjoy asking “why do we do it this way?” – and helping us improve it – you’ll thrive here.

This is a hybrid role, based in one of our offices, London or Eashing, Surrey, with occasional travel to both offices.

Main Responsibilities

• People Operations: Manage end-to-end employee lifecycle admin: offer letters, contracts, changes, probation tracking, offboarding, references, and leaver documentation
• Ensure all employee records are centralised, accurate, and kept up to date across systems (e.g. HRIS, payroll, benefits platforms)
• Act as the first point of contact for day-to-day employee queries on policies, benefits, systems and processes
• Take minutes during ER meetings (e.g. disciplinary, performance, grievances, redundancies)
• Help track key lifecycle moments (probation, parental leave, returns, etc.) and trigger the necessary actions
• Coordinate onboarding logistics in collaboration with Talent Acquisition, IT, and Office teams – including systems setup, and induction schedules
• Support internal and external audits by gathering accurate documentation and responding to data requests

Data, Reporting & Insights

• Prepare monthly and ad hoc people reports (headcount, turnover, DEI, leavers, engagement) and dashboards
• Conduct data analysis to identify patterns, gaps, or insights to help drive People priorities
• Support quarterly Talent Committee meetings with timely and accurate data and reporting packs
• Support reporting for external purposes (e.g. gender pay gap, ESG, insurance, board packs)
• Suggest ways to improve how we collect, analyse, and visualise people data
• Keep benefits enrolment, changes, and leaver data up to date with providers
• Liaise with providers to resolve benefit-related queries and issues (pensions, private healthcare, insurances, etc.)
• Track eligibility and enrolment timelines (e.g. pensions, private healthcare)
• Maintain up-to-date benefits collateral and documentation for employees
• Help coordinate annual benefits review and communications
• Deliver benefits inductions to new joiners, ensuring clear understanding of options and enrolment processes

Systems, Processes & Improvements

• Take ownership of day-to-day admin processes, with a mindset of continuous improvement
• Maintain and improve our HRIS (Rippling), ensuring workflows are accurate, up-to-date, and scalable as we grow
• Identify pain points in admin processes and help simplify, automate, or digitise them
• Build and maintain internal documentation to make processes clear, repeatable, and scalable
• Support wider People initiatives by contributing to process launches or system rollouts

Culture, Projects & Learning

• Help improve onboarding and offboarding touchpoints, collecting feedback and refining the journey
• Support DE&I initiatives by tracking actions, assisting with communications, and gathering relevant data
• Provide admin support to our Talent Development Manager (e.g. training invites, attendance tracking, feedback forms, learning records)
• Help prepare materials, calendars, or surveys for employee feedback and engagement initiatives
• Support with planning and delivery of employee events, celebrations, and engagement moments
• Collaborate across People, Office, Internal Comms, ESG, and Talent Development teams to support broader cross-functional projects
• Provide cover for the Office Manager during planned absences

Requirements / Knowledge, Skills, and Experience

You’re naturally structured, curious and eager to build a career in HR. You ask thoughtful questions, enjoy bringing order to complexity, and like figuring out how things work – and how they could work better. You’re confident working with systems and spreadsheets, have a sharp eye for detail, and thrive in environments where you can take ownership and make a real impact.

This role touches every part of the employee experience – from onboarding and benefits to data reporting and employee relations. You\’ll need to be comfortable working with sensitive situations, following clear processes, and supporting others with professionalism and care.

• Tech-savvy and confident with data – you’re comfortable in spreadsheets and dashboards, and enjoy using digital tools to make things more efficient
• Organised and methodical, with strong attention to detail – especially when it comes to admin, systems and tracking the small things that keep operations running smoothly
• Curious and proactive – you notice when things could be improved, and you speak up with ideas
• Discreet and people-aware – you handle sensitive information with integrity and know how to support people with empathy and professionalism
• A fast learner who picks up systems easily, likes taking ownership of your work and enjoys taking initiative

What We Offer

• A varied, generalist role where you’ll learn something new every day
• Real ownership from day one, with space to develop and grow
• Flexible hybrid working (with travel between offices Lower Eashing and London as needed)

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.

Why Work For Unily?

In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:

Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people.

Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.

The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.

Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work.

We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more.

Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.

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