Enterprise Architect in London

Unily partners with the world\’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily\’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 GartnerMagic QuadrantTMfor Intranet Packaged Solutions, the 2025 Forrester WaveTM: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.Job Purpose As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Professional Services Enterprise Architect.The Professional Services Enterprise Architect will serve as a technical authority and visionary for our most strategic and complex client engagements across global regions. Reporting to the Head of Technical Delivery, this role will act as a subject matter expert (SME) in defining system architecture best practices, establishing technical standards, and driving innovation across the entire Professional Services team. The Enterprise Architect will be client-facing and help to find solutions to complex technical challenges, help influence Unily product strategy based on customer feedback and Professional Services delivery, and serve as a trusted advisor to senior-level client stakeholders. The ideal candidate will combine technical mastery, strategic insight, and thought leadership to shape the future of our technical delivery and overall solution.Main Responsibilities Technical Visionary & Strategic Leadership Define technical direction for the Professional Services team and acts as the intermediary between the client, Professional Services and Product teamLead the resolution of unprecedented technical challenges that require innovative approachesShape technical strategy for complex, mission‐critical client engagementsLead the adoption of industry standard technical architecture approachesInfluence long‐term product roadmap and technical capabilities based on market trends and client needsDevelop strategies and architecture for secure and efficient mobile application distribution, including app stores (Apple App Store Connect, Google Play Console) and internal enterprise distribution channels, involving Mobile Device Management (MDM) and Mobile Access Management (MAM) solutionsFormulate configuration for integrating with third party identity providers using industry standard authentication frameworks including OAuth, OIDC and SAMLDeliver large scale push and pull integrations using REST API best practices ensuring scalability and data integrity at the core, while optimizing performance and maintaining robust security standardsSenior‐Level Technical Advisory Lead system architecture governance for the most complex and high‐risk client engagementsProvide authoritative guidance on technical feasibility for transformational client initiativesNavigate complex political and technical landscapes in enterprise client environmentsDrive consensus on technical strategy among diverse stakeholder groupsRepresent the company\’s technical expertise at the highest levels of client organizationsEstablish standards of system architecture, principles, and governance frameworks that can be leveraged by clients, Professional Services, and ProductCreate advanced technical methodologies that become organizational standardsDevelop sophisticated reference architectures for complex technical delivery scenariosDefine technical quality standards and assessment criteria for the delivery of technical configurationsLead the evolution of solution design approaches to address emerging challengesEstablish advanced patterns for security, scalability, and interoperabilityOrganizational Capability Building Serve as the technical advisor for Professional services and the product development teamsBuild and lead internal communities of practice focused on technical excellence and innovationDesign and deliver advanced technical training and knowledge transfer programsFoster a culture of continuous learning and technical explorationThought Leadership & Industry Influence Represent the company as a technical thought leader at major industry events and conferencesAuthor authoritative internal whitepapers, technical publications, and thought leadership contentBuild relationships with industry analysts and technology partnersParticipate in industry standards bodies and technical communitiesInfluence the direction of relevant technologies and platformsIdentify emerging technologies and approaches with strategic potentialCross‐Functional Strategic Collaboration Partner with Product Strategy on long‐term technical vision and capabilitiesCollaborate with Sales and Pre‐Sales on strategic opportunities and complex proposalsEngage with Marketing on technical positioning and thought leadership initiativesAdvises senior leadership on technical trends and strategic implicationsServe as a bridge between client technical vision and internal product developmentRequirements Experience 8+ years of experience in technical consulting, senior solution architecture, or related roles5+ years of history of architecting and delivering enterprise‐scale solutionsProven track record of solving the most complex technical challengesExperience delivering complex technical configuration to external customersHistory of technical mentorship and developing architectural talentBackground in establishing technical standards and methodologiesTechnical Mastery Authoritative knowledge of cloud architectures, platforms, and servicesDeep expertise in enterprise integration patterns and approachesComprehensive understanding of security models, compliance requirements, and risk managementExpert knowledge of identity management, authentication frameworks, and access controlMastery of data architecture, migration strategies, and information governanceAdvanced understanding of scalability, performance optimization, and reliability engineeringInsight into emerging technologies and their potential applicationsExtensive knowledge on Mobile Device Management (MDM) and Mobile Access Management (MAM) delivery for internal and external stakeholdersStrategic & Consultative Excellence Exceptional ability to connect technical architecture to business outcomesSophisticated approach to technical decision‐making in complex environmentsMastery of architectural frameworks and design methodologiesAbility to navigate ambiguity and devise solutions for unprecedented scenariosStrategic vision that anticipates future technical needs and trendsCapacity to balance theoretical ideals with practical delivery realitiesInfluence Demonstrated ability to influence through vision and expertiseExperience guiding technical decisions at all levelsHistory of successful stakeholder management in complex environmentsProven success in driving adoption of technical standards and practicesAdvanced Communication Exceptional communication skills at non‐technical and technical levelsAbility to articulate complex technical concepts with clarity and precisionAdvanced presentation and facilitation capabilities for diverse audiencesExperience communicating technical vision in compelling and accessible waysSkill in building consensus among stakeholders with competing prioritiesSophisticated technical writing abilities for various audiences and purposesAdditional Capabilities Visionary thinking that extends beyond current technical boundariesBusiness acumen that connects technology decisions to organizational outcomesIntellectual curiosity and commitment to continuous learningProfessional presence and credibility at executive levelResilience and adaptability in challenging technical environmentsGlobal perspective on technical trends and regional differencesEducation & Certifications Bachelor\’s degree or commensurate experience required; Master\’s degree in Computer Science, Engineering, or related field preferredExpert‐level technical certifications in relevant platforms and technologiesAdvanced architecture certifications and credentials such as TOGAF or similarEvidence of continuous professional development and specialized trainingTravel Requirements Willingness to travel up to 20% (domestic and international) to support client engagements [LM1] [A2]Flexibility to occasionally work outside standard hours to accommodate different time zonesLocation Flexible with preference for major business hubs in Europe (GMT/CET)We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won\’t find a friendlier or more dedicated bunch of people.Our industry leading product. We are very proud of our ever‐evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.The flexibility that we offer. We don\’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9‐5.30 and encourage a sustainable work/life balance.Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well‐stocked kitchen and the option to bring your dog to work.We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more.Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.View Unily\’s UK & EEA Careers Privacy Notice her

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