At a Glance
- Tasks: Own incidents for our SaaS platform and resolve issues using logs and metrics.
- Company: Join Unily, a dynamic tech company in Guildford with a collaborative spirit.
- Benefits: Enjoy a competitive salary, 25 days holiday, and wellbeing cover.
- Other info: Participate in on-call duties and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by solving critical issues in a hybrid work environment.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 34200 - 41800 £ per year.
Unily in Guildford is seeking an Application Support Engineer to own incidents end-to-end for our Saa S platform, using logs, traces and metrics to diagnose and resolve issues quickly.
You will collaborate with Product and Engineering, maintain incident records in Service Now, and participate in on-call duties and shift rotations across EMEA.
The role offers a hybrid work pattern, a competitive base salary, and a comprehensive benefits package including 25 days holiday and wellbeing cover.
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SaaS Incident Response Engineer in Guildford employer: Unily
Unily is an exceptional employer that fosters a vibrant team culture where collaboration and fun go hand in hand. With a commitment to employee well-being, we offer flexible working arrangements, a modern office environment, and a comprehensive benefits package that includes generous holiday allowances and health coverage. Our focus on sustainability and community engagement further enhances the rewarding experience of being part of our innovative team.
