Senior CSM β€” Enterprise SaaS, Hybrid Role in Godalming

Senior CSM β€” Enterprise SaaS, Hybrid Role in Godalming

Godalming Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Unily

At a Glance

  • Tasks: Partner with clients to maximise value from our AI-native platform and drive product adoption.
  • Company: Join Unily, a leader in employee experience solutions with a focus on innovation.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a dynamic team that values collaboration and client advocacy.
  • Why this job: Make a real impact by enhancing client satisfaction and driving revenue growth.
  • Qualifications: Experience in customer success and strong relationship management skills are essential.

The predicted salary is between 60000 - 80000 Β£ per year.

Unily is seeking a Senior Customer Success Manager to partner with clients and ensure continued value realization of our AI-native employee experience platform.

You will influence retention, satisfaction, revenue growth, and product adoption, working with multiple stakeholders across Unily and client teams.

The role blends relationship management with commercial acumen, acting as a customer advocate internally while representing Unily externally.

#J-18808-Ljbffr

Senior CSM β€” Enterprise SaaS, Hybrid Role in Godalming employer: Unily

Unily is an exceptional employer that fosters a vibrant team culture where collaboration and fun go hand in hand. With a commitment to employee well-being, we offer flexible working arrangements, a modern office environment, and a comprehensive benefits package that includes generous holiday allowances and health coverage. Our focus on sustainability and community engagement further enhances the rewarding experience of being part of our innovative team.

Unily

Contact Details:

Unily Recruitment Team

We think you need these skills to ace Senior CSM β€” Enterprise SaaS, Hybrid Role in Godalming

Customer Relationship Management
Commercial Acumen
Stakeholder Management
Client Advocacy
Retention Strategies
Satisfaction Measurement
Revenue Growth Strategies