At a Glance
- Tasks: Build strong relationships with enterprise clients and drive growth through strategic account management.
- Company: Join a leading company in the Employee Experience platform space with a focus on innovation.
- Benefits: Enjoy a competitive salary, flexible working, and a comprehensive benefits package.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by helping clients succeed and expanding their use of our solutions.
- Qualifications: Experience in account management within the software or SaaS industry is essential.
The predicted salary is between 50000 - 65000 £ per year.
Job Purpose
As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for an
Enterprise Account Manager .
- Main Responsibilities
- Serve as a point of contact for assigned enterprise clients, understanding their unique business needs and building long-term relationships
- Proactively engage with clients to understand their goals, challenges and requirements, and identify opportunities to upsell and cross-sell Unily products and services
- Build strong relationships with clients, meeting with your dedicated enterprise clients on a biweekly or monthly basis
- Develop account plans and strategies to drive growth, increase client retention, and expand the accounts.
- Collaborate with our Implementation team to identify and pursue expansion business opportunities during the onboarding customer stage.
- Collaborate with the Customer Success Team to ensure smooth onboarding and implementation of Unily solutions, as well as effective post-sales support
- Assist them to help them coordinate and lead regular account review meetings to ensure they provide client satisfaction, address concerns and provide strategic guidance
- Monitor and analyze client usage data, metrics and feedback to identify trends, generate insights and recommend improvements or new solutions
- Stay up-to-date with industry trends, competitors and market conditions to effectively position Unily's offerings and maintain a competitive edge
- Prepare accurate and timely reports on account status, revenue forecasts and sales activities
- Contribute to the continuous improvement of account management processes and best practices
Requirements
- Bachelor's degree in business administration, marketing or a related field (or equivalent experience)
- Proven experience as an Account Manager, or similar role, within the enterprise software or Saa S industry
- Demonstrated success in managing large enterprise accounts, driving revenue growth, and achieving sales targets
- Ability to identify further opportunities for expansion (up-sell, cross-sell)
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment
- Proficiency in CRM software and Microsoft Office suite
- Willingness to travel to client sites as needed
Skills
- Prospecting Skills
- Teamwork
- Planning
- Building Relationships
- Multitasking
- Excellent listening, negotiation, and presentation skills.
- Strong verbal and written communication skills.
Benefits
We offer a generous base salary, discretionary company bonus, flexible hybrid working arrangements, modern office spaces with amenities, a comprehensive benefits package (including paid holiday, health insurance, pension, life assurance, income protection, etc.), and a culture that values teamwork, product excellence, and sustainability.
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Enterprise Acount Manager employer: Unily
Unily is an exceptional employer that fosters a vibrant team culture where collaboration and fun go hand in hand. With a commitment to employee well-being, we offer flexible working arrangements, a modern office environment, and a comprehensive benefits package that includes generous holiday allowances and health coverage. Our focus on sustainability and community engagement further enhances the rewarding experience of being part of our innovative team.
