At a Glance
- Tasks: Oversee university hall operations and support the student community.
- Company: Join UniLodge, a leader in student accommodation management.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Opportunity to develop leadership skills and engage with diverse cultures.
- Why this job: Make a real difference in students' lives while managing a dynamic team.
- Qualifications: Experience in operations management and a passion for building communities.
The predicted salary is between 30000 - 40000 € per year.
Full‑time Property Manager – Operations – Kaitātai, located in Christchurch, New Zealand. This role oversees the operation of the university hall of residence at the University of Canterbury, managed by UniLodge. It involves managing a large catered first‑year student hall and supporting the student community.
Responsibilities
- Work 40 hours per week, with some after‑hours and weekend duties as required.
- Report to the General Manager Portfolio and lead a 24/7 operating staff team.
- Act as a member of the first‑response team and address critical incidents outside office hours.
- Manage day‑to‑day operations, delivering superior customer service, reporting, budgeting, planning, marketing, and owner & stakeholder relations.
- Oversight of pastoral care, conduct matters and critical incidents, referring residents to community and university support networks.
- Recruit, manage and develop a high‑performing employee team.
- Build and maintain relationships with key stakeholders (universities, parents, internal teams).
- Perform ongoing property management, including inspections, quality assurance, catering oversight and facilities management support.
- Manage the property’s financial performance and occupancy plan.
- Develop, implement and manage the Residential Life Programme.
Qualifications
- Previous operations management experience, preferably in accommodation or a related business.
- Strong leadership skills and proven ability to develop high‑performing teams.
- Passion for people and a focus on building student communities with an emphasis on care.
- Business development experience and strong commercial acumen with financial astuteness.
- Cultural competency skills and a deep appreciation for Te Ao Māori.
- Experience with StarRez or other property management systems (highly regarded).
- Highly developed interpersonal skills with the ability to problem‑solve and manage conflict.
- Focus on service and quality, striving to deliver outstanding experiences.
- Police vetting check (required).
Legal Requirements
- Applicants will be required to provide evidence of a criminal record check.
Property Manager Operations (Hall Manager) - University Hall in Christchurch employer: UniLodge Living Group
UniLodge is an exceptional employer, offering a vibrant work culture that prioritises the well-being and development of its staff while fostering a supportive community for students. Located in the beautiful city of Christchurch, New Zealand, this role provides unique opportunities for professional growth, with a focus on leadership and team development, all within a dynamic environment that values cultural competency and outstanding service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager Operations (Hall Manager) - University Hall in Christchurch
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, especially those who have experience with university halls. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for building student communities shine through. Share stories that highlight your leadership skills and how you've made a difference in past roles.
✨Tip Number 3
Be proactive! If you see a job listing on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! Since this role involves critical incidents, think of scenarios where you had to problem-solve under pressure. Practising these responses will help you feel more confident during interviews.
We think you need these skills to ace Property Manager Operations (Hall Manager) - University Hall in Christchurch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your operations management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for building student communities and how your leadership skills can make a difference at UniLodge. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience:When detailing your experience, focus on roles where you've managed teams or handled customer service. We’re looking for examples of how you’ve successfully navigated challenges and built relationships with stakeholders. Make it relatable!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at UniLodge Living Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Property Manager Operations. Familiarise yourself with the responsibilities listed in the job description, especially around managing student communities and overseeing operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role requires strong leadership abilities, prepare examples from your past experiences where you've successfully led a team or managed a project. Think about how you developed high-performing teams or handled critical incidents. Be ready to discuss these situations in detail during the interview.
✨Demonstrate Your People Skills
This position is all about building relationships, so be prepared to talk about your interpersonal skills. Share specific instances where you've resolved conflicts or provided exceptional customer service. Highlight your passion for supporting students and creating a positive community atmosphere.
✨Understand the Financial Side
As financial performance is a key aspect of this role, brush up on your budgeting and financial management skills. Be ready to discuss how you've managed budgets in previous roles and any experience you have with property management systems like StarRez. This will show that you have the commercial acumen needed for the job.
