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For Companies At a Glance
- Tasks: Assemble, configure, and test hardware devices for innovative software solutions.
- Company: Join Unilink, a fast-growing leader in criminal justice software solutions.
- Benefits: Enjoy a competitive salary, generous benefits, and remote work options.
- Why this job: Be part of a mission-driven team making a real impact in the justice sector.
- Qualifications: Hands-on experience with hardware assembly and familiarity with operating systems required.
- Other info: Opportunities for continuous improvement and growth within a supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
About Unilink
Unilink Software is a fast-growing, international company providing innovative, award-winning software solutions to make a difference in the criminal justice sector. We aim to empower governments and businesses across the globe to effectively secure their operating environments, intuitively manage their data, increase efficiency, and adopt a culture of rehabilitation. We strive to create technologies that people can rely on so that the justice system can work at its best. We maintain a culture of continuous improvement, excellence, and breaking new ground. We cherish our staff, our customers, the environment, and everything we do - principles encompassed in our social purpose statement.
We collaborate with remarkable customers - government and private sector organisations in the UK, Europe, and Australia - who use our software solutions to reduce administrative encumbrance on staff, improve information flow and security, as well as implement digital solutions to assist in the rehabilitation of people in their care. We are expanding and flourishing quickly, and we expect that growth to continue accelerating. We are seeking enthusiastic and driven individuals that are passionate about our cause to join our team. Our offices are located in London, Southampton, and Newcastle, but our staff are located throughout the UK, in Europe, and Australia. We offer a generous benefits package and competitive salary.
About the role
As a Hardware Configuration Technician, you will be responsible for assembling, configuring, testing, and dispatching hardware devices used in our deployed software solutions. Your role ensures that all hardware components meet Unilink's high standards for quality and functionality before they are shipped to clients or installed on-site. You’ll also assist with inventory management, support ticket triaging related to hardware, and contribute to the continual improvement of hardware deployment processes.
Responsibilities & Duties
- Assemble and configure hardware devices (e.g., kiosks, biometric scanners, secure tablets, networking gear) in accordance with company specifications.
- Install and configure operating systems and relevant Unilink software components on hardware before dispatch.
- Run diagnostic tests and verify functionality to ensure reliability and compliance with internal QA standards.
- Prepare and package hardware securely for shipment, including documentation of serial numbers and configurations.
- Track inventory levels of hardware components and consumables, assisting with stock control.
- Maintain accurate configuration records using Unilink's asset management systems.
- Assist in the investigation and resolution of hardware-related support tickets.
- Support field engineers and deployment teams with pre- and post-installation checks.
- Follow all Health & Safety protocols during equipment handling and lab activities.
- Contribute to continuous improvement initiatives to refine hardware configuration processes.
Qualifications & Experience
- Proven hands-on experience with hardware assembly, imaging, or configuration in a technical or IT support environment.
- Familiarity with operating systems (Windows/Linux) installation and basic BIOS/UEFI settings.
- Knowledge of networking basics (IP addressing, switches, cabling).
- Ability to follow technical instructions and standard operating procedures precisely.
- Strong attention to detail, organisation, and documentation skills.
- Good communication and collaboration skills with internal teams.
- Able to lift, move, and package equipment safely (manual handling training will be provided if necessary).
- Right to work in the UK and able to pass necessary background checks for working in the justice sector.
Hardware Software Specialist employer: Unilink
Contact Detail:
Unilink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hardware Software Specialist
✨Tip Number 1
Familiarise yourself with the specific hardware and software solutions that Unilink provides. Understanding their products will not only help you during interviews but also show your genuine interest in the company and its mission.
✨Tip Number 2
Network with current employees or industry professionals who have experience in hardware configuration. Engaging with them can provide valuable insights into the role and the company culture, which can be beneficial during your application process.
✨Tip Number 3
Stay updated on the latest trends and technologies in hardware assembly and configuration. Being knowledgeable about advancements in the field can set you apart from other candidates and demonstrate your commitment to continuous improvement.
✨Tip Number 4
Prepare for potential technical assessments by practising hands-on tasks related to hardware assembly and configuration. This practical experience will boost your confidence and showcase your skills effectively during the interview process.
We think you need these skills to ace Hardware Software Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hardware assembly, configuration, and IT support. Emphasise any familiarity with operating systems and networking basics, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the criminal justice sector and how your skills align with Unilink's mission. Mention specific experiences that demonstrate your attention to detail and ability to follow technical instructions.
Highlight Relevant Skills: In your application, clearly outline your hands-on experience with hardware and any technical certifications you may have. This will help you stand out as a candidate who can meet Unilink's high standards for quality and functionality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential for the Hardware Configuration Technician role.
How to prepare for a job interview at Unilink
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with hardware assembly and configuration. Bring examples of past projects or roles where you successfully assembled or configured hardware, and be ready to explain the processes you followed.
✨Understand the Company’s Mission
Familiarise yourself with Unilink's mission in the criminal justice sector. Be ready to articulate how your skills and values align with their goal of improving efficiency and rehabilitation through technology.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've resolved technical issues or improved processes. Highlight your ability to troubleshoot hardware-related problems and how you contributed to continuous improvement initiatives.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the specific hardware technologies they use, the team dynamics, or how they measure success in hardware deployment processes. This shows your genuine interest in the position.
