At a Glance
- Tasks: Manage credit risk and ensure healthy cash flow while building strong customer relationships.
- Company: Join a dynamic finance team in a fast-paced environment.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on customer satisfaction and teamwork.
- Why this job: Make a real impact on financial health while developing your skills in credit control.
- Qualifications: 2+ years of credit control experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Credit Controller, you will be a vital member of our finance team, responsible for managing the company’s credit risk and ensuring a healthy cash flow. You will balance a firm approach to debt recovery with a commitment to maintaining excellent customer relationships, acting as a key point of contact for both internal teams and global partners.
Key Responsibilities
- Standard Credit Control and relationship/cust management
- Monthly review meetings and overview of aged debtors
- Posting and allocating daily payments
- Submitting monthly up to date statements
- Manage relationships with customers and team members
- Deciding on credit and payment terms for new and existing debtors while following strict processes
- Responsibility for cash collections within customers agreed terms
- Compile and act upon debtors aged listing reports
- Apply and review credit insurance cover as required
- Resolving queries both internally and externally around outstanding invoices
- Be able to understand and deliver information from our accounting system
- Develop and maintain a positive working relationship with all our customers
- Facilitating the effective resolution of invoice related queries
- Setting up new accounts daily
- Allocating a credit facility based on customers’ credit reports
- Liaise with other offices Globally and other internal teams locally to ensure efficient order flows
- Understanding of a credit report and how to manage changes as and when required
The above list is not exhaustive and is mainly a guideline of some of the duties undertaken.
Essential Criteria
- A candidate who embodies our values and places the customer at the heart of everything they do
- 2+ years of previous credit control experience working in a finance department or similar would be an advantage
- Previous experience of dealing with a large customer base and working in a fast-moving and complex environment
- Highly motivated with the ability to work in a team as well as individually
- Excellent written and verbal communication skills
- Exhibit excellent organizational skills and attention to detail along with a proven ability to meet deadlines
- Confidence to handle situations as they arise and think on your feet to find the best solutions
Desirable Criteria
- Previous experience in a similar role
- Proficient in Debt management
Credit Controller employer: Unilin
At UNILIN Insulation, we pride ourselves on being an exceptional employer, offering a dynamic work environment where safety, quality, and employee engagement are at the forefront of our operations. Our commitment to continuous improvement and professional development ensures that as a Shift Leader, you will have ample opportunities to grow your skills while leading a motivated team in a collaborative atmosphere. With a strong focus on health and safety, alongside competitive remuneration and a culture that values diversity and inclusion, we invite you to join us in making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit management and customer relations. We recommend practising common interview questions and scenarios you might face as a Credit Controller.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully managed debt recovery or improved cash flow in previous roles. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Credit Controller role. Highlight your previous credit control experience and any relevant achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how you can contribute to our finance team. Don’t forget to mention your customer-centric approach!
Showcase Your Communication Skills:Since excellent communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Unilin
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit reports, cash flow management, and debt recovery processes. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Since you'll be liaising with customers and internal teams, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've successfully resolved queries or maintained relationships in previous roles. This will highlight your ability to balance firmness with customer care.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to credit control. Think about how you would handle overdue payments or difficult customer interactions. Practising these scenarios will help you articulate your thought process and problem-solving skills during the interview.
✨Research the Company Culture
Understanding the company's values and culture is key. Familiarise yourself with their approach to customer service and teamwork. During the interview, relate your experiences to their values, showing that you're not just a fit for the role but also for the company as a whole.
