At a Glance
- Tasks: Manage transport logistics, including load planning and customer communication.
- Company: Unilin is a global leader in sustainable interior design and building solutions.
- Benefits: Enjoy competitive salary, 33 days leave, private medical cover, and product discounts.
- Other info: Be part of a company with a strong sustainability strategy and commitment to employee development.
- Why this job: Join a dynamic team focused on innovation and exceptional customer service.
- Qualifications: Two years' experience in transport management and proficiency in Microsoft Office required.
The predicted salary is between 28800 - 43200 £ per year.
Your future job
This fast-paced role is perfect for someone who is motivated, a good communicator, and capable of effectively prioritising their workload. Key responsibilities include load and route planning, manage the flow of information regarding the status of customer inbound/outbound deliveries and completing all administrative tasks relating to transport, distribution and returns in an accurate and timely manner.
Who are you?
Essential Criteria:
- A candidate who embodies our values and places the customer at the heart of everything they do.
- Minimum 6 months’ experience working within a transport management environment
- Has some experience working with SAP.
- Feels comfortable engaging from time to time directly with transport companies.
- Has had hands‑on experience in complaint resolution and shipment costing.
- Demonstrates strong route planning knowledge across all UK regions, ensuring efficient and cost-effective transport solutions.
- Is proficient in Microsoft Office (Excel, Word, Outlook) and comfortable navigating in-house systems.
- Maintains a disciplined and conscientious approach, capable of managing multiple administrative and planning tasks simultaneously.
- Thrives under pressure and can adapt quickly to changing schedules, maintaining accuracy and professionalism throughout.
Desirable Criteria:
- Interest in business improvement and driving efficiency.
- Be able to interpret data and provide reports as and when required.
Responsibilities:
- Ensure all administrative tasks relating to the transport, distribution and returns departments are carried out consistently, accurately and in a timely manner.
- To achieve customer order requirements within the agreed parameters relating to lead‑time, cost, volume, and quality specification.
- Assist in both load and route planning.
- Complete returned goods documentation in a timely and cost-effective manner.
- Manage the flow of information regarding the status of customer inbound/outbound deliveries.
- Build positive relationships with internal departments and suppliers.
- Handle incoming communication from customer service and resolve enquiries.
- Undertake any other tasks within the appropriate levels of responsibility or as directed by a member of the management team.
- Contribute ideas which will improve our ability to provide exceptional customer service.
Health & Safety:
- Work within the Health and Safety Guidelines set out by the Company
- Check compliance adherence for Digital Tachographs and drivers’ hours and infringements monitored
- Be aware of the Risk assessments applicable to you and comply with relevant Safe Systems of Work
What can you expect?
- Competitive Annual Salary
- 33 Days Annual Leave
- Private Medical Cover – (available upon passsing probation)
- Death in Service Benefit (x2 annual salary)
- Enhanced maternity benefit
- An employer with a clear sustainability strategy (for our planet, customers, and employees).
- We invest in your development and believe in lifelong learning.
- Our unique Unilin DNA.
- Enjoy great discounts on our products.
- In short, you’ll be joining a Top Employer!
Who are we?
Unilin is an international leader in interior design and building solutions with a strong focus on sustainability and innovation. With our flooring, panels, insulation materials, and technologies, we are present in the homes and workplaces of millions of people, as well as in public spaces around the world. Our brands Quick-step, Pergo, and Moduleo are probably familiar to you. Worldwide, around 8,300 employees work every day to push boundaries and innovate. Want to know more about our story? Be sure to check out our website.
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Transport Administrator in Liverpool employer: Unilin Flooring UK & Ireland
Unilin is an exceptional employer that prioritises employee development and well-being, offering ongoing training opportunities to enhance your skills as a Customer Service Advisor. With a competitive salary, generous annual leave, and comprehensive benefits including private medical cover and pension contributions, you will thrive in a supportive work culture that values teamwork and innovation. Located in a dynamic environment with the chance to collaborate with teams across Newry, Liverpool, and Belgium, Unilin provides a unique opportunity to grow within a leading international company committed to sustainability.
Contact Details:
Unilin Flooring UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator in Liverpool
✨Tip Number 1
Familiarise yourself with transport management systems (TMS) as they are crucial for this role. If you have experience with specific TMS software, be ready to discuss how you've used it to improve efficiency in your previous roles.
✨Tip Number 2
Brush up on your route planning skills, especially across various UK regions. Being able to demonstrate your knowledge of efficient routes and cost-effective transport solutions will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've handled customer complaints or resolved issues in a transport setting. This will showcase your problem-solving skills and ability to maintain professionalism under pressure.
✨Tip Number 4
Network with professionals in the transport and logistics industry. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
We think you need these skills to ace Transport Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in transport management, particularly any roles involving a transport management system (TMS). Emphasise your problem-solving skills and ability to manage multiple tasks, as these are crucial for the role.
Craft a Strong Cover Letter:In your cover letter, express your motivation for applying to Unilin Flooring. Mention specific examples of how you've successfully handled load and route planning or resolved customer complaints in previous roles.
Showcase Your Skills:Clearly outline your proficiency in Microsoft Office, especially Excel, as well as any experience with data interpretation and reporting. This will demonstrate your capability to meet the job's requirements.
Highlight Customer Focus:Since the role places the customer at the heart of operations, include examples of how you've built positive relationships with clients or internal departments in past positions. This will show that you align with Unilin's values.
How to prepare for a job interview at Unilin Flooring UK & Ireland
✨Showcase Your Communication Skills
As a Transport Administrator, effective communication is key. Be prepared to discuss how you've successfully managed communication with transport companies and customers in the past. Use specific examples to illustrate your ability to resolve issues and keep everyone informed.
✨Demonstrate Your Problem-Solving Abilities
The role requires strong problem-solving skills, especially in a fast-paced environment. Think of scenarios where you've had to navigate challenges in transport operations and be ready to share these experiences during the interview.
✨Highlight Your Experience with TMS
Since experience with a Transport Management System (TMS) is essential, be sure to discuss your familiarity with any systems you've used. Explain how you utilised these tools to improve efficiency and manage logistics effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your route planning knowledge and ability to handle multiple tasks. Practice articulating your thought process and decision-making strategies in these situations to demonstrate your capability.
