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For Companies At a Glance
- Tasks: Assist customers with queries and provide top-notch service across multiple channels.
- Company: Join a leading international flooring solutions company known for its supportive culture.
- Benefits: Enjoy enhanced pension contributions, private medical cover, and professional development opportunities.
- Why this job: Be part of a Top Employer and make a difference in customer satisfaction.
- Qualifications: Previous customer service or sales experience and strong IT skills, including SAP.
- Other info: Great chance to grow your career in a dynamic and rewarding environment.
The predicted salary is between 30000 - 42000 £ per year.
An international leader in flooring solutions is seeking a motivated individual for a customer service role in St. Neots, UK. This position demands excellent communication and the ability to handle multiple customer queries via various channels.
Candidates should possess prior experience in customer service or sales, strong IT skills including SAP, and a willingness to learn.
Benefits include enhanced pension contributions, private medical cover, and opportunities for professional development. Join a company recognized as a Top Employer!
Growth-Oriented Customer Service Advisor employer: Unilin Flooring UK & Ireland
Contact Detail:
Unilin Flooring UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth-Oriented Customer Service Advisor
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer queries, try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your IT skills during the interview. If you've worked with SAP or similar systems, be ready to share specific examples of how you've used them to improve customer service.
✨Tip Number 4
Don't forget to highlight your willingness to learn! Employers love candidates who are eager to grow, so mention any courses or training you're interested in that could benefit your role.
We think you need these skills to ace Growth-Oriented Customer Service Advisor
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can handle multiple queries effectively.
Tailor Your Experience: We want to see how your previous experience in customer service or sales relates to this role. Don’t just list your past jobs; explain how they’ve prepared you for this position and what you’ve learned along the way.
Highlight Your IT Skills: Strong IT skills are a must, especially with tools like SAP. If you’ve got experience using these systems, make sure to mention it! If not, show us your willingness to learn and adapt to new technologies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Unilin Flooring UK & Ireland
✨Know Your Stuff
Before the interview, make sure you research the company and its products. Understand their flooring solutions and how they stand out in the market. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare for common customer service scenarios and think about how you would handle them. Role-playing with a friend can be a great way to refine your responses.
✨Demonstrate Your IT Savvy
Brush up on your IT skills, especially if you have experience with SAP. Be ready to discuss how you've used technology in previous roles to enhance customer service. If you’re not familiar with SAP, show your willingness to learn by mentioning any similar software you’ve used.
✨Emphasise Your Growth Mindset
This position is all about growth, so highlight your eagerness to learn and develop professionally. Share examples of how you've taken initiative in past roles to improve your skills or processes. This will show that you're not just looking for a job, but a career.
