ICE CREAM – Global Process Owner Marketing – ERP Deployment

UNILEVER IS LOOKING FOR AN ICE CREAM – Global Process Owner Marketing – ERP Deployment

Location: The Netherlands (Amsterdam), United Kingdom

Full-time: Yes

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations.

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.

ABOUT THE MAGNUM ICE CREAM COMPANY: The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

JOB PURPOSE: We are seeking a dynamic highly skilled Global Process Owner for Marketing for Ice Cream to join our ERP implementation team and drive the digital transformation of our Ice Cream Marketing processes. You will lead the global design, build and deployment of processes and tools for Consumer and Customer Marketing, Consumer Engagement, Content and Asset Management, Product Information Management and define the Data and Analytics requirements across Marketing and DComm, ensuring a seamless transition to a standalone business. The role requires a strategic thinker, who is passionate about marketing and DComm and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey.

KEY RESPONSIBILITIES:

• Process Leadership: Lead the design and implementation of standardized global template for Marketing processes at the leading edge of industry best practices. Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems.
• Drive Programme Implementation: Seize the opportunity of emerging technological capabilities and the new Ice Cream tech landscape to maximise the efficiency of the Marketing processes.
• Engage with Stakeholders: Act as the bridge between functional teams, IT, and key stakeholders to deliver a streamlined Marketing solution.
• Lead the Marketing Programme Team: Manage and coach 2 workstream leads. Provide strategic direction and support to ensure project objectives are achieved on time and in full, whilst maintaining business continuity.
• Manage the Workstream Deliverables: Ensure milestones for design, testing, and deployment are met.
• Change Management: Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies.
• Data Management: Oversee data readiness for the Marketing processes, ensuring accurate and consistent data migration and validation.
• Transition to BAU: Establish performance metrics and governance frameworks for Marketing processes.

WHAT YOU NEED TO SUCCEED:

• Proven Expertise: 5-10 years of extensive experience in Marketing. Ideally some of your experience has been gained from Ice Cream.
• Digitisation Knowledge: An enthusiasm for transforming the Marketing function using digital capabilities with hands-on experience of delivering tech enabled change programmes.
• Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines.
• Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption.
• Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally.
• Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global tech deployments.
• Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements.
• Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases.
• Education: Bachelor’s degree in Marketing or Business, Technology, Information Systems, or a related field.

WHAT IS IN IT FOR YOU? Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!

EXCITED? Join Unilever and our team! To apply, you must do so online. Please do not forget to upload your CV and a motivation letter. Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.