At a Glance
- Tasks: Manage daily operations and logistics for a multi-brand business, ensuring efficiency and customer satisfaction.
- Company: Join Unilever Prestige Hub Brands, a leader in beauty and wellness.
- Benefits: Enjoy hybrid working, generous discounts, 25 days holiday, and private healthcare.
- Other info: Diverse and inclusive workplace committed to equal opportunities for all.
- Why this job: Lead impactful projects and drive operational excellence in a dynamic environment.
- Qualifications: Experience in operations or logistics, strong analytical skills, and proficiency in ERP systems.
The predicted salary is between 51750 - 63250 £ per year.
Operations & Logistics Manager | Fixed-term 12 months contract | Maternity Cover
Overview
As the Operations & Logistics Manager, you will oversee the day-to-day operations of a multi-brand, omni-channel business.
Supporting retailers, distributors, professional partners and direct-to-consumer channels, you will be responsible for warehousing, logistics, customer fulfilment and operational performance.
The role will also lead key operational projects, while supporting the onboarding of new customers and operational capabilities to enable future growth.
Responsibilities
- Operations Management
- Lead end-to-end Order to Cash operations across B2B and DTC channels, ensuring customer requirements, service levels and business objectives are achieved.
- Own key operational KPIs including OTIF, SLA performance, inventory accuracy, warehouse and transport performance, driving actions to improve service and efficiency.
- Manage daily operational activities, including order exceptions, logistics disruptions, inventory issues and capacity planning, ensuring risks are identified and mitigated.
- Support inbound logistics and cross-border operations, providing guidance on import/export requirements, customs processes and compliance-related queries where required.
- Maintain and improve operational processes, systems, SOPs and master data to support business growth and changing operational requirements.
- Lead inventory management activities, including stock reconciliations, inventory controls and annual stock counts with 3PL partners.
- Stakeholder & Partner Management
- Act as the primary operational contact for warehousing, fulfilment, transport and carrier partners, ensuring strong collaboration and service delivery.
- Partner with Commercial, Marketing, Finance, Planning and operational teams to support launches, business changes and operational priorities.
- Support the onboarding and implementation of new customers and operational partners, including operational requirement reviews, EDI integration support, systems setup, process development and successful go-live execution.
- Provide leadership, support and development to a team of Customer Service, Logistics and Operations professionals.
- Projects & Continuous Improvement
- Identify and implement opportunities to improve operational efficiency, scalability, customer experience and cost performance through process, system and automation enhancements.
- Lead strategic operational projects, including warehouse transitions, network changes and new operational capabilities, ensuring successful implementation with minimal disruption to customers and business operations.
- Support business growth through continuous review of operational performance, ways of working and service delivery models.
What We Are Looking For
- Proven experience in Operations, Logistics or Supply Chain management within a fast-paced multi-channel environment.
- Strong understanding of warehousing, transport, inventory management and customer fulfilment operations, including cross-border flows and customs/compliance requirements
- Experience managing 3PL providers and operational projects – warehouse transitions, network changes or new market/customer go-lives.
- Strong affinity for process optimisation and technology-driven improvement, including the use of AI-assisted tools to streamline reporting, exception management and day-to-day decision-making.
- Strong analytical, problem-solving and stakeholder management skills.
- Excellent communicator, able to influence and negotiate across functions and external partners, and to lead, coach and develop a team.
- Advanced Excel skills and experience working with ERP systems — Net Suite experience required, as the role includes ERP/3PL integration work.
- Organised, detail-oriented and adaptable, with a proactive approach to delivering results
What we offer
- Hybrid working culture to fit around your lifestyle. Minimum 2 days a week at our office. (Including a Monday or Friday).
• Generous staff discount across our brands!
- 25 days holiday, plus bank holidays.
• Summer Fridays – Early finish!
- Competitive salary & discretionary annual bonus.
- Vitality Private Healthcare Insurance.
- Cycle to Work scheme.
As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.
We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff.
From application to interview, we place inclusion at the heart of all we do.
In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.
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Operations & Logistics Manager | Fixed-term | Maternity Cover in London employer: Unilever Prestige - UK HUB
Unilever Prestige Hub Brands offers an exceptional work environment for the Operations & Logistics Manager role, located in a vibrant and inclusive setting. With a hybrid working culture, generous benefits including a competitive salary, private healthcare, and a focus on employee development, we empower our team to thrive while driving operational excellence. Join us to be part of a diverse workforce that values collaboration and innovation, ensuring meaningful contributions to our multi-brand, omni-channel business.
Contact Details:
Unilever Prestige - UK HUB Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Logistics Manager | Fixed-term | Maternity Cover in London
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Operations & Logistics Manager | Fixed-term | Maternity Cover in London
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Operations & Logistics Manager | Fixed-term | Maternity Cover in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Unilever Prestige - UK HUB. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Unilever Prestige - UK HUB
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Unilever Prestige - UK HUB and demonstrate your readiness to engage with their systems right away.
