At a Glance
- Tasks: Deliver exceptional customer experiences and achieve sales targets in luxury skincare.
- Company: Join Tatcha, a modern Japanese luxury skincare brand at Sephora.
- Benefits: Enjoy a generous staff discount, competitive salary, and private healthcare.
- Other info: Flexible hours with opportunities for travel and career growth.
- Why this job: Be a beauty ambassador and inspire customers with your passion for skincare.
- Qualifications: Experience in beauty retail and excellent communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Brand Specialist | Tatcha | Sephora Glasgow & Edinburg
The Opportunity
- We’re looking for a passionate and customer-focused
- Brand Specialist to join our dynamic field sales team.
Representing
Tatcha , the modern Japanese luxury skincare brand inspired by timeless beauty rituals you’ll inspire customers with expert product knowledge and exceptional service.
This role is a
Full-Time role, working across Sephora Stores in Glasgow & Edinburg.
- What You’ll Do-
- Deliver exceptional customer experiences through personalised consultations and expert product recommendations.
- Achieve sales targets and KPI objectives, contributing to the continued growth of the brand.
- Build trusted, lasting relationships with retail teams and store managers.
- Educate and coach store teams, building their confidence in our brands and products.
- Support product launches, in-store events, and brand activations.
- Maintain high standards of brand presentation and execution across your territory.
- Share feedback and insights to help enhance the customer experience and drive business performance.
Who You Are-
- Passionate about delivering outstanding customer experiences.
- Adaptable and proactive, with a willingness to support wherever the business needs you most.
- Flexible and willing to travel across multiple locations and work weekends, including three Saturdays per month.
- A natural ambassador for luxury beauty, with a genuine passion for skincare and connecting with customers.
Qualifications-
- Previous experience in the beauty industry and a retail environment.
- Experience working with Sephora or a department store environment would be an advantage.
- Excellent communication and interpersonal skills.
- A natural ambassador for luxury beauty, with a genuine passion for skincare and connecting with customers.
What we offer-
- Generous staff discount across our brands.
- Competitive salary & commission.
- Access to Vitality Private Healthcare Insurance.
As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.
We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff.
From application to interview, we place inclusion at the heart of all we do.
In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.
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Brand Specialist Tatcha | Full Time | Edinburgh & Glasgow employer: Unilever Prestige - UK HUB
Unilever Prestige Hub Brands offers an exceptional work environment for the Operations & Logistics Manager role, located in a vibrant and inclusive setting. With a hybrid working culture, generous benefits including a competitive salary, private healthcare, and a focus on employee development, we empower our team to thrive while driving operational excellence. Join us to be part of a diverse workforce that values collaboration and innovation, ensuring meaningful contributions to our multi-brand, omni-channel business.
Contact Details:
Unilever Prestige - UK HUB Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand Specialist Tatcha | Full Time | Edinburgh & Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Unilever Prestige - UK HUB, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Unilever Prestige - UK HUB!
We think you need these skills to ace Brand Specialist Tatcha | Full Time | Edinburgh & Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Unilever Prestige - UK HUB, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Unilever Prestige - UK HUB and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Unilever Prestige - UK HUB that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Unilever Prestige - UK HUB
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
