At a Glance
- Tasks: Manage Unilever's global issues operation and support media relations.
- Company: Join Unilever, a leading global brand with a commitment to sustainability.
- Benefits: Competitive salary, annual bonus, free gym, and flexible working options.
- Why this job: Be at the heart of reputation management and make a real impact.
- Qualifications: Background in communications/PR and experience with media relations.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Corporate Affairs and Issues team is responsible for the effective management of short and long-term issues impacting Unileverâs reputation and business operations. This is a fast-paced and exciting role in a team which is the ânerve centreâ for managing issue flares, including NGO campaigns, scientific reports, policy and political developments, media queries, consumer issues, and social media campaigns impacting Unilever. We work with experts across the business to shape and protect Unileverâs reputation and ensure we effectively respond to issues in line with our corporate values, commitments and positions.
The Issues & Communications Assistant Manager, based in London, reports to a Senior Issues Communications Manager. The person in this role is responsible for the day-to-day management of Unileverâs global issues operation, ensuring the smooth running of Unileverâs issues management tools and processes. In addition, they will support on the management of a broad range of reputational issues through stakeholder engagement (internally and externally), media relations and reactive issues handling.
RESPONSIBILITIES
- Support two Senior Issues & Communications Managers to manage issue flares, working with relevant teams and topic experts to develop management strategies and draft responses to media/stakeholder enquiries.
- Support integrated and effective alwaysâon issues management and planning across key teams.
- Lead insightâled capabilities within the team, overseeing dayâtoâday issues monitoring, analytics and integration of monitoring tools.
- Support âalwaysâonâ trendspotting and issues forecasting.
- Lead management of Unileverâs Global Issues Hub and tools to support efficient and effective issues management across the wider business.
- Support capabilities building through development and evolution of Unileverâs issues management processes and resources, including training materials for market colleagues and teams.
- Support delivery of key projects across the team, including Unileverâs Annual General Meeting (AGM).
- Oversee dayâtoâday tasks and support of an Industrial Placement (IP) team member.
KEY REQUIREMENTS
- Excellent written and verbal communication skills in English.
- Understanding of the media (particularly UK and US); a passion for news.
- Basic understanding of reputation management.
- Ability to build strong alliances and trust with internal stakeholders and engage confidently with journalists and seniorâlevel colleagues.
- Highly organised. Able to work to tight deadlines and deliver under pressure.
- Creative approach to finding solutions.
- Commercially aware.
- Real team player, keeps a balance between personal accountability and delivery through teamwork.
- Bias for action, shows accountability and responsibility and has a âcan doâ attitude.
- Culturally sensitive and resilient.
- Desire for flawless execution.
ESSENTIAL
- Background in comms/PR.
- Previous experience working with journalists and managing the media.
- A good track record of driving the delivery of projects/campaigns.
DESIRABLE
- Previous experience in crisis/issues handling.
Issues & Communications Assistant Manager employer: Unilever Brazil
Contact Detail:
Unilever Brazil Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Issues & Communications Assistant Manager
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Unilever or similar companies. A friendly chat can open doors and give you insights that might just help you stand out.
â¨Tip Number 2
Prepare for the interview by researching current issues affecting Unilever. Show us youâre not just interested in the role but also in the companyâs reputation management strategies. Itâll impress the hiring team!
â¨Tip Number 3
Practice your communication skills! Since this role is all about managing media and stakeholder relations, being articulate and confident in your responses will be key. Get a friend to do mock interviews with you.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the Unilever family.
We think you need these skills to ace Issues & Communications Assistant Manager
Some tips for your application đŤĄ
Show Off Your Writing Skills: Since this role is all about communication, make sure your written application shines! Use clear, concise language and showcase your ability to convey complex ideas simply. Remember, we want to see your personality come through in your writing!
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in issues management and communications. We love seeing how your background aligns with what we do at Unilever.
Be Specific About Your Experience: When discussing your past roles, be specific about your achievements and how they relate to the responsibilities of the Issues & Communications Assistant Manager. We want to know how youâve handled media relations or managed reputational issues in the past!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets into the right hands. Plus, it shows us youâre serious about joining our team at Unilever!
How to prepare for a job interview at Unilever Brazil
â¨Know Your Stuff
Make sure you understand Unilever's reputation management strategies and recent issues they've faced. Research their media presence and any recent campaigns or controversies. This will help you speak confidently about how you can contribute to managing their communications.
â¨Showcase Your Communication Skills
Since this role requires excellent written and verbal communication, prepare examples of your past work in PR or communications. Be ready to discuss how you've effectively engaged with journalists or managed media relations in previous roles.
â¨Demonstrate Team Spirit
Unilever values teamwork, so be prepared to share experiences where you've collaborated successfully with others. Highlight how you balance personal accountability with team goals, showing that you're a real team player who thrives in a collaborative environment.
â¨Stay Calm Under Pressure
This role involves managing issues in a fast-paced environment. Think of examples where you've handled tight deadlines or high-pressure situations effectively. Show them that you have a 'can do' attitude and can deliver results even when the heat is on.