Issues & Communications Assistant Manager
Issues & Communications Assistant Manager

Issues & Communications Assistant Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage Unilever's global issues operation and support media relations.
  • Company: Join Unilever, a leading global brand with a commitment to sustainability.
  • Benefits: Competitive salary, annual bonus, free gym, and flexible working options.
  • Why this job: Be at the heart of reputation management and make a real impact.
  • Qualifications: Background in communications/PR and experience with media relations.
  • Other info: Dynamic work environment with a focus on diversity and inclusion.

The predicted salary is between 36000 - 60000 ÂŁ per year.

The Corporate Affairs and Issues team is responsible for the effective management of short and long-term issues impacting Unilever’s reputation and business operations. This is a fast-paced and exciting role in a team which is the ‘nerve centre’ for managing issue flares, including NGO campaigns, scientific reports, policy and political developments, media queries, consumer issues, and social media campaigns impacting Unilever. We work with experts across the business to shape and protect Unilever’s reputation and ensure we effectively respond to issues in line with our corporate values, commitments and positions.

The Issues & Communications Assistant Manager, based in London, reports to a Senior Issues Communications Manager. The person in this role is responsible for the day-to-day management of Unilever’s global issues operation, ensuring the smooth running of Unilever’s issues management tools and processes. In addition, they will support on the management of a broad range of reputational issues through stakeholder engagement (internally and externally), media relations and reactive issues handling.

RESPONSIBILITIES

  • Support two Senior Issues & Communications Managers to manage issue flares, working with relevant teams and topic experts to develop management strategies and draft responses to media/stakeholder enquiries.
  • Support integrated and effective always‑on issues management and planning across key teams.
  • Lead insight‑led capabilities within the team, overseeing day‑to‑day issues monitoring, analytics and integration of monitoring tools.
  • Support “always‑on” trendspotting and issues forecasting.
  • Lead management of Unilever’s Global Issues Hub and tools to support efficient and effective issues management across the wider business.
  • Support capabilities building through development and evolution of Unilever’s issues management processes and resources, including training materials for market colleagues and teams.
  • Support delivery of key projects across the team, including Unilever’s Annual General Meeting (AGM).
  • Oversee day‑to‑day tasks and support of an Industrial Placement (IP) team member.

KEY REQUIREMENTS

  • Excellent written and verbal communication skills in English.
  • Understanding of the media (particularly UK and US); a passion for news.
  • Basic understanding of reputation management.
  • Ability to build strong alliances and trust with internal stakeholders and engage confidently with journalists and senior‑level colleagues.
  • Highly organised. Able to work to tight deadlines and deliver under pressure.
  • Creative approach to finding solutions.
  • Commercially aware.
  • Real team player, keeps a balance between personal accountability and delivery through teamwork.
  • Bias for action, shows accountability and responsibility and has a ‘can do’ attitude.
  • Culturally sensitive and resilient.
  • Desire for flawless execution.

ESSENTIAL

  • Background in comms/PR.
  • Previous experience working with journalists and managing the media.
  • A good track record of driving the delivery of projects/campaigns.

DESIRABLE

  • Previous experience in crisis/issues handling.

Issues & Communications Assistant Manager employer: Unilever Brazil

Unilever is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. With a strong focus on employee wellbeing, competitive benefits including an annual bonus, and opportunities for professional growth, Unilever fosters a culture of collaboration and innovation. The upcoming sustainable campus will further enhance the workplace experience, making it an exciting time to join a company committed to diversity and creating possibilities for all.
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Contact Detail:

Unilever Brazil Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Issues & Communications Assistant Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Unilever or similar companies. A friendly chat can open doors and give you insights that might just help you stand out.

✨Tip Number 2

Prepare for the interview by researching current issues affecting Unilever. Show us you’re not just interested in the role but also in the company’s reputation management strategies. It’ll impress the hiring team!

✨Tip Number 3

Practice your communication skills! Since this role is all about managing media and stakeholder relations, being articulate and confident in your responses will be key. Get a friend to do mock interviews with you.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Unilever family.

We think you need these skills to ace Issues & Communications Assistant Manager

Excellent written and verbal communication skills
Understanding of media dynamics (UK and US)
Reputation management
Stakeholder engagement
Media relations
Project management
Issues monitoring and analytics
Trendspotting and issues forecasting
Crisis/issues handling
Organisational skills
Ability to work under pressure
Creative problem-solving
Commercial awareness
Team collaboration
Cultural sensitivity

Some tips for your application 🫡

Show Off Your Writing Skills: Since this role is all about communication, make sure your written application shines! Use clear, concise language and showcase your ability to convey complex ideas simply. Remember, we want to see your personality come through in your writing!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in issues management and communications. We love seeing how your background aligns with what we do at Unilever.

Be Specific About Your Experience: When discussing your past roles, be specific about your achievements and how they relate to the responsibilities of the Issues & Communications Assistant Manager. We want to know how you’ve handled media relations or managed reputational issues in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Unilever!

How to prepare for a job interview at Unilever Brazil

✨Know Your Stuff

Make sure you understand Unilever's reputation management strategies and recent issues they've faced. Research their media presence and any recent campaigns or controversies. This will help you speak confidently about how you can contribute to managing their communications.

✨Showcase Your Communication Skills

Since this role requires excellent written and verbal communication, prepare examples of your past work in PR or communications. Be ready to discuss how you've effectively engaged with journalists or managed media relations in previous roles.

✨Demonstrate Team Spirit

Unilever values teamwork, so be prepared to share experiences where you've collaborated successfully with others. Highlight how you balance personal accountability with team goals, showing that you're a real team player who thrives in a collaborative environment.

✨Stay Calm Under Pressure

This role involves managing issues in a fast-paced environment. Think of examples where you've handled tight deadlines or high-pressure situations effectively. Show them that you have a 'can do' attitude and can deliver results even when the heat is on.

Issues & Communications Assistant Manager
Unilever Brazil
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