At a Glance
- Tasks: Drive sales through calls and emails, engaging with NHS and private healthcare clients.
- Company: Join a leading healthcare diagnostics company focused on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Opportunity to work closely with industry professionals and gain valuable experience.
- Why this job: Make a real difference in healthcare while developing your sales skills.
- Qualifications: Strong communication skills and a passion for the health sector.
The predicted salary is between 24000 - 42000 £ per year.
Job Purpose
Responsible for undertaking direct outbound sales activity via both telephone and email to a wide range of prospective clients in both the NHS and Private Healthcare providers.
Key responsibilities
- Lead Generation: Proactively identify and qualify new business opportunities by conducting targeted outbound calls and crafting personalised emails. Maintain and regularly update prospect databases to ensure a robust pipeline of potential clients. Employ market research and data analysis techniques to uncover emerging trends and untapped segments within both NHS and private healthcare sectors, thereby maximising outreach effectiveness. Deliver to a KPI of 100 documented phone calls per week and 50 direct emails per day. Schedule 10 meetings per week for Commercial Operations Director with potential prospects.
- Customer Engagement: Initiate meaningful conversations with prospective customers to gain a thorough understanding of their unique requirements and challenges. Respond promptly and knowledgeably to enquiries, offering clear and detailed information about Unilabs’ services and solutions. Build rapport and trust through attentive listening and tailored communication, positioning Unilabs as a preferred partner in healthcare diagnostics. Contact all existing 200+ customers (1 per day) to understand what their current needs are and what additional services Unilabs can provide to them.
- Onboarding New Customers: Coordinate and deliver a personalised onboarding experience for new clients, ensuring a seamless transition from prospect to active customer. Facilitate communication between all relevant Unilabs stakeholders, including operations, finance, and IT teams, to guarantee that client expectations are met and exceeded. Monitor onboarding progress and address any issues promptly to ensure customer satisfaction from the outset.
- Data Management: Leverage tools to track all customer interactions and organise sales pipeline data. Analyse performance metrics to identify areas for improvement and ensure that all records are accurate, up-to-date, and meeting expected KPIs. Ensure diary is always fully transparent to the undertaken tasks.
Requirements
Education (minimum/desirable): BA/BS or equivalent experience in health sector.
Languages: Fluent English (oral and written)
Experience/Professional requirement:
- Communication Skills: Excellent verbal and written communication abilities are essential for engaging with both prospective and existing customers. The role requires the capacity to convey information clearly, listen actively to client needs, and adapt messaging to suit different audiences.
- Research Skills: Strong research capabilities are required to investigate potential client organisations, understand market trends, and gather intelligence on customer needs.
- Additional Professional Attributes: Experience working within the NHS or private healthcare sector, and an understanding of relevant regulatory frameworks, will be advantageous.
Benefits £30,000 - £35,000
Inside Sales Account Manager in London employer: Unilabs
Unilabs is an exceptional employer that prioritises employee growth and development within the dynamic healthcare sector. With a supportive work culture that encourages collaboration and innovation, employees benefit from comprehensive training opportunities and a clear pathway for career advancement. Located in a vibrant area with access to both NHS and private healthcare providers, Unilabs offers a unique chance to make a meaningful impact while enjoying a competitive salary and a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Account Manager in London
✨Tip Number 1
Get your networking game on! Reach out to people in the healthcare sector, especially those who work with NHS and private providers. Use LinkedIn to connect and engage with them; you never know who might have a lead or insight that could help you land that Inside Sales Account Manager role.
✨Tip Number 2
Practice your pitch! You’ll need to be able to communicate clearly and confidently about how you can help potential clients. Role-play with a friend or in front of a mirror to refine your approach and ensure you’re ready to impress during those crucial conversations.
✨Tip Number 3
Stay organised! Keep track of your outreach efforts and follow-ups. Use tools like spreadsheets or CRM software to manage your contacts and ensure you’re hitting those KPIs. A well-maintained pipeline will show potential employers that you’re serious about your sales game.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it’s a great way to get your application noticed by the right people at Unilabs. So, what are you waiting for? Get applying!
We think you need these skills to ace Inside Sales Account Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Inside Sales Account Manager role. Highlight your experience in outbound sales, especially within the healthcare sector, and show us how you can bring value to our team.
Show Off Your Communication Skills:Since this role is all about engaging with clients, let your written communication shine! Use clear, concise language and demonstrate your ability to convey information effectively. We want to see your personality come through!
Research is Key:Do a bit of homework on both NHS and private healthcare providers. Mention any relevant trends or insights in your application to show us that you understand the market and are ready to hit the ground running.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone!
How to prepare for a job interview at Unilabs
✨Know Your Market
Before the interview, dive deep into the NHS and private healthcare sectors. Understand current trends, challenges, and opportunities. This knowledge will help you engage in meaningful conversations and demonstrate your genuine interest in the role.
✨Master Your Pitch
Prepare a concise and compelling pitch about yourself and your experience. Highlight your communication skills and any relevant experience in sales or healthcare. Tailor your pitch to show how you can contribute to lead generation and customer engagement at Unilabs.
✨Showcase Your Research Skills
Be ready to discuss how you would identify and qualify new business opportunities. Share examples of how you've used market research in the past to uncover client needs or trends. This will illustrate your proactive approach and analytical mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s sales strategies, customer onboarding processes, and how they measure success. This shows that you're not just interested in the job, but also in how you can fit into their vision and contribute to their goals.
