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For Companies At a Glance
- Tasks: Drive sales through calls and emails, engaging with NHS and private healthcare clients.
- Company: Join a leading healthcare diagnostics company focused on innovation and client satisfaction.
- Benefits: Competitive salary of £30,000 - £35,000 and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by connecting with clients and understanding their needs.
- Qualifications: Strong communication skills and experience in the healthcare sector are essential.
- Other info: Dynamic role with a focus on customer engagement and data-driven decision making.
The predicted salary is between 24000 - 28000 £ per year.
Overview
Job Purpose: Responsible for undertaking direct outbound sales activity via both telephone and email to a wide range of prospective clients in both the NHS and Private Healthcare providers.
Responsibilities
- Lead Generation: Proactively identify and qualify new business opportunities by conducting targeted outbound calls and crafting personalised emails. Maintain and regularly update prospect databases to ensure a robust pipeline of potential clients. Employ market research and data analysis techniques to uncover emerging trends and untapped segments within both NHS and private healthcare sectors, thereby maximising outreach effectiveness. Deliver to a KPI of 100 documented phone calls per week and 50 direct emails per day. Schedule 10 meetings per week for Commercial Operations Director with potential prospects.
- Customer Engagement: Initiate meaningful conversations with prospective customers to gain a thorough understanding of their unique requirements and challenges. Respond promptly and knowledgeably to enquiries, offering clear and detailed information about Unilabs' services and solutions. Build rapport and trust through attentive listening and tailored communication, positioning Unilabs as a preferred partner in healthcare diagnostics. Contact all existing 200+ customers (1 per day) to understand their current needs and what additional services Unilabs can provide to them.
- Onboarding New Customers: Coordinate and deliver a personalised onboarding experience for new clients, ensuring a seamless transition from prospect to active customer. Facilitate communication between all relevant Unilabs stakeholders, including operations, finance, and IT teams, to guarantee that client expectations are met and exceeded. Monitor onboarding progress and address any issues promptly to ensure customer satisfaction from the outset.
- Data Management: Leverage tools to track all customer interactions and organise sales pipeline data. Analyse performance metrics to identify areas for improvement and ensure that all records are accurate, up-to-date, and meeting expected KPIs. Ensure diary is always fully transparent to the undertaken tasks.
Requirements
- Education (minimum/desirable): BA/BS or equivalent experience in health sector.
- Languages: Fluent English (oral and written).
- Experience/Professional requirement: Excellent verbal and written communication abilities are essential for engaging with both prospective and existing customers. The role requires the capacity to convey information clearly, listen actively to client needs, and adapt messaging to suit different audiences. Strong research capabilities are required to investigate potential client organisations, understand market trends, and gather intelligence on customer needs. Experience working within the NHS or private healthcare sector, and an understanding of relevant regulatory frameworks, will be advantageous.
Benefits £30,000 - £35,000
Inside Sales Account Manager employer: Unilabs
Contact Detail:
Unilabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the healthcare sector, especially those who work with NHS and private providers. Use LinkedIn to connect and engage with them; you never know who might have a lead or insight that could help you land that Inside Sales Account Manager role.
✨Tip Number 2
Practice your pitch! You’ll need to be confident when making those outbound calls. Role-play with a friend or family member to refine your communication skills and ensure you can clearly convey Unilabs' services and solutions.
✨Tip Number 3
Stay organised! Keep track of your outreach efforts and follow-ups. Use tools like spreadsheets or CRM software to manage your prospect database effectively, ensuring you hit those KPIs and schedule those all-important meetings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us at StudySmarter. Make sure your application stands out by showcasing your relevant experience and enthusiasm for the role.
We think you need these skills to ace Inside Sales Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inside Sales Account Manager role. Highlight your experience in outbound sales, especially within the healthcare sector, and show us how you can engage with prospective clients effectively.
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, give us examples of how you've successfully engaged with customers in the past. Use clear and concise language to demonstrate your ability to convey information and listen actively.
Highlight Your Research Abilities: We want to see your strong research skills in action! Mention any tools or techniques you've used to identify potential clients or market trends. This will show us that you can proactively uncover new business opportunities.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Unilabs
✨Know Your Market
Before the interview, dive deep into the NHS and private healthcare sectors. Understand current trends, challenges, and opportunities. This knowledge will not only impress your interviewers but also help you tailor your responses to show how you can add value.
✨Master Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully engaged with clients in the past, showcasing your ability to listen and adapt your messaging.
✨Showcase Your Research Abilities
Be ready to discuss how you would identify and qualify new business opportunities. Bring examples of how you've used market research in previous roles to uncover potential leads or improve outreach strategies.
✨Demonstrate Your Organisational Skills
Highlight your experience with data management and tracking customer interactions. Discuss tools you've used to maintain a sales pipeline and how you ensure that all records are accurate and up-to-date, as this is crucial for meeting KPIs.
