At a Glance
- Tasks: Drive sales through calls and emails, engaging with NHS and private healthcare clients.
- Company: Join a leading healthcare diagnostics company focused on innovation.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Make a real difference in healthcare while developing your sales skills.
- Qualifications: Strong communication skills and a passion for the healthcare sector.
- Other info: Dynamic role with opportunities to connect and build relationships.
The predicted salary is between 24000 - 28000 £ per year.
Job Purpose
Responsible for undertaking direct outbound sales activity via both telephone and email to a wide range of prospective clients in both the NHS and Private Healthcare providers.
Key Responsibilities
- Lead Generation: Proactively identify and qualify new business opportunities by conducting targeted outbound calls and crafting personalised emails. Maintain and regularly update prospect databases to ensure a robust pipeline of potential clients. Employ market research and data analysis techniques to uncover emerging trends and untapped segments within both NHS and private healthcare sectors, thereby maximising outreach effectiveness. Deliver to a KPI of 100 documented phone calls per week and 50 direct emails per day. Schedule 10 meetings per week for Commercial Operations Director with potential prospects.
- Customer Engagement: Initiate meaningful conversations with prospective customers to gain a thorough understanding of their unique requirements and challenges. Respond promptly and knowledgeably to enquiries, offering clear and detailed information about Unilabs’ services and solutions. Build rapport and trust through attentive listening and tailored communication, positioning Unilabs as a preferred partner in healthcare diagnostics. Contact all existing 200+ customers (1 per day) to understand what their current needs are and what additional services Unilabs can provide to them.
- Onboarding New Customers: Coordinate and deliver a personalised onboarding experience for new clients, ensuring a seamless transition from prospect to active customer. Facilitate communication between all relevant Unilabs stakeholders, including operations, finance, and IT teams, to guarantee that client expectations are met and exceeded. Monitor onboarding progress and address any issues promptly to ensure customer satisfaction from the outset.
- Data Management: Leverage tools to track all customer interactions and organise sales pipeline data. Analyse performance metrics to identify areas for improvement and ensure that all records are accurate, up-to-date, and meeting expected KPIs. Ensure diary is always fully transparent to the undertaken tasks.
Education (minimum/desirable)
BA/BS or equivalent experience in health sector.
Languages
Fluent English (oral and written)
Experience/Professional Requirement
- Communication Skills: Excellent verbal and written communication abilities are essential for engaging with both prospective and existing customers. The role requires the capacity to convey information clearly, listen actively to client needs, and adapt messaging to suit different audiences.
- Research Skills: Strong research capabilities are required to investigate potential client organisations, understand market trends, and gather intelligence on customer needs.
- Additional Professional Attributes: Experience working within the NHS or private healthcare sector, and an understanding of relevant regulatory frameworks, will be advantageous.
£30,000 - £35,000
Inside Sales Account Manager in City of London employer: Unilabs Group
Contact Detail:
Unilabs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager in City of London
✨Tip Number 1
Get your networking game on! Reach out to people in the healthcare sector, especially those connected to the NHS and private providers. Use LinkedIn to connect and engage with potential clients or industry peers – you never know who might lead you to your next opportunity!
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in person, being able to clearly articulate what you bring to the table is key. Role-play with a friend or record yourself to refine your delivery and boost your confidence.
✨Tip Number 3
Stay organised! Keep track of your calls and emails, and make sure you’re following up with prospects regularly. A well-maintained database will help you stay on top of your leads and ensure you’re hitting those KPIs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Inside Sales Account Manager role. Plus, it shows you’re serious about joining our team and makes it easier for us to spot your application.
We think you need these skills to ace Inside Sales Account Manager in City of London
Some tips for your application 🫡
Personalise Your Approach: When crafting your application, make sure to tailor it to the Inside Sales Account Manager role. Highlight your experience with outbound sales and how you can engage effectively with both NHS and private healthcare clients. We want to see your personality shine through!
Show Off Your Research Skills: Demonstrate your ability to conduct market research and identify trends in your application. Mention any specific examples where you've successfully uncovered new business opportunities or improved outreach effectiveness. This will show us you're proactive and ready to hit the ground running.
Highlight Communication Skills: Since excellent communication is key for this role, make sure to showcase your verbal and written skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in building rapport with clients. We love a good communicator!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Unilabs Group
✨Know Your Market
Before the interview, dive deep into the NHS and private healthcare sectors. Understand current trends, challenges, and opportunities. This knowledge will help you engage in meaningful conversations and demonstrate your genuine interest in the role.
✨Master Your Pitch
Prepare a concise and compelling pitch about yourself and how your skills align with the responsibilities of the Inside Sales Account Manager. Highlight your experience in lead generation and customer engagement, and be ready to share specific examples that showcase your success.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal and written communication skills, ensuring you can adapt your messaging to different audiences.
✨Be Data-Driven
Familiarise yourself with data management tools and performance metrics relevant to sales. Be prepared to discuss how you’ve used data analysis in previous roles to improve outreach effectiveness and meet KPIs, as this will show your analytical mindset and commitment to results.