At a Glance
- Tasks: Handle cancellation requests and provide top-notch customer service.
- Company: Join UniHomes, a dynamic B2C telesales team in Sheffield.
- Benefits: Enjoy uncapped commission and a supportive work environment.
- Other info: Opportunity to grow in a fast-paced, rewarding sales environment.
- Why this job: Make a real difference by retaining valuable clients and enhancing their experience.
- Qualifications: Experience in retentions or similar roles with strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Uni Homes is looking for a Retentions Executive to join their B2C telesales team in Sheffield.
You will be responsible for handling cancellation requests while providing an exceptional customer experience.
This role offers the chance to contribute to the management of customer interactions, helping to mitigate cancellations and retain valuable clients.
The ideal candidate will have experience in retentions or a similar role, strong communication skills, and the ability to navigate challenging conversations effectively.
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We think you need these skills to ace Retention & Sales Executive – Uncapped Commission in Sheffield
Customer Experience Management
Cancellation Handling
B2C Telesales
Communication Skills
Conflict Resolution
Retention Strategies
Challenging Conversation Navigation
