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- Tasks: Lead and grow B2C sales, supporting students in their renting journey.
- Company: Join UniHomes, a dynamic company focused on simplifying renting for students.
- Benefits: Competitive salary, commission, complimentary breakfast, and a vibrant office environment.
- Other info: Opportunity for career growth in a supportive, student-first culture.
- Why this job: Make a real impact on students' lives while developing your leadership skills.
- Qualifications: Proven experience in leading B2C sales teams and strong coaching abilities.
The predicted salary is between 50000 - 50000 £ per year.
Sheffield City Centre (fully office-based)
Salary: £50,000 DOE plus commission (OTE ~£75,000)
UniHomes is looking for a Head of B2C Sales to lead and grow our consumer sales and retentions function and play a key role in supporting students at one of the most important moments in their renting journey. This role combines strategic ownership with hands-on leadership. You’ll have full responsibility for the B2C sales and retentions function, including setting direction, improving performance, and directly line managing the team.
Our B2C sales team is not a traditional call centre. It is a small, close-knit group, united by a shared purpose to make renting simpler, clearer and less stressful. Sales conversations are consultative and supportive, focused on helping renters make confident decisions rather than high-pressure selling.
Reporting into the Head of Sales, you will take ownership of B2C sales performance end-to-end. You’ll lead the permanent team day-to-day, and during peak summer periods you’ll scale the function significantly, often doubling the team with temporary telesales colleagues. Many of these are students themselves or existing UniHomes customers, and a core part of this role is ensuring they are effectively onboarded, trained and supported to perform well quickly.
You’ll work closely with Marketing, Customer Experience, and Product, helping shape the wider student journey and ensuring B2C sales operates as an integrated, high-impact function within the business. This is a visible, influential role with genuine scope to make improvements, build capability over time, and grow a function that matters.
This role is based on standard office hours of Monday to Thursday, 9:00am–5:30pm, and Friday, 9:00am–5:00pm. Due to the seasonal nature of the business, occasional weekend working is required, typically once a month and dependent on demand, particularly during peak periods.
Key Responsibilities- Own and deliver the B2C sales strategy, aligned to UniHomes’ growth plans and seasonal demand.
- Take full accountability for B2C revenue performance, forecasting and reporting.
- Provide direct line management to the B2C sales / retentions team, setting clear expectations, priorities and standards.
- Lead daily performance management, coaching and development of team members.
- Plan and deliver seasonal scale-up, including recruitment support, onboarding, training and mentoring of temporary telesales colleagues.
- Manage performance and quality across both permanent and seasonal team members.
- Ensure a consistent, student-first approach across all B2C sales activity.
- Work closely with Marketing to improve lead quality, campaigns and messaging.
- Partner with Customer Experience to improve handovers, reduce friction and improve outcomes for renters.
- Collaborate with Product and Technology teams to influence improvements that support sales effectiveness.
- Provide clear insight, recommendations and performance updates to the Head of Sales.
- Proven experience leading a B2C sales team in a high-volume or consumer-focused environment.
- Comfortable combining strategy with hands-on team leadership.
- Strong coaching and people-management capability.
- Experience managing performance through busy or changing periods.
- Commercially minded, with experience owning or contributing to revenue targets.
- Confident working cross-functionally and influencing wider teams.
- Experience in utilities, telecoms, subscriptions or student-focused markets is desirable but not essential.
Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot...
Head of B2C Sales employer: UniHomes
Contact Detail:
UniHomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of B2C Sales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and how you can drive B2C sales effectively – that’s what they’ll want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at UniHomes and ready to make a difference in the student renting journey.
We think you need these skills to ace Head of B2C Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of B2C Sales role. Highlight your experience in leading sales teams and any relevant achievements that align with our mission at UniHomes. We want to see how you can contribute to making renting simpler for students!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help us grow our B2C sales function. Be genuine and let your personality come through – we love a good story!
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We’re looking for someone who can coach and develop a team while driving performance. Share examples of how you've successfully managed teams in the past, especially during busy periods.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of the UniHomes family!
How to prepare for a job interview at UniHomes
✨Know Your B2C Sales Inside Out
Before the interview, make sure you understand the nuances of B2C sales, especially in a student-focused environment. Familiarise yourself with UniHomes' approach to making renting simpler and how consultative selling differs from traditional high-pressure tactics.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how you manage teams, especially during peak periods. Think of specific examples where you've successfully onboarded and trained new team members, as this will resonate well with their focus on team development.
✨Prepare for Cross-Functional Collaboration
UniHomes values collaboration across departments. Be ready to share experiences where you've worked closely with marketing or customer experience teams to improve sales outcomes. Highlight any successful campaigns or initiatives you've been part of.
✨Demonstrate Your Commercial Acumen
Since the role involves owning revenue performance, come equipped with insights on how you've contributed to revenue targets in previous roles. Discuss strategies you've implemented that led to measurable improvements in sales performance.