At a Glance
- Tasks: Turn cancellations into conversions by showcasing our amazing student accommodation services.
- Company: Join a leading student accommodation service provider in Sheffield.
- Benefits: Base salary of Β£24,250 plus commission, dynamic team environment.
- Why this job: Make a real difference in students' lives while achieving your sales targets.
- Qualifications: Strong negotiation and customer service skills are a must.
- Other info: Be part of a mission-driven team transforming the student rental experience.
The predicted salary is between 24000 - 30000 Β£ per year.
A leading student accommodation service provider in Sheffield is seeking a B2C Retentions Sales Executive to handle customer cancellations and resell the value of services.
Candidates should possess strong negotiation and customer service skills, thrive on achieving targets, and be comfortable advising students.
The role is office-based, offering a dynamic team environment, and includes a base salary of Β£24,250 plus commission potential.
Be part of a mission-driven team focused on transforming the student rental experience.
B2C Cancellations to Conversions Specialist in Sheffield employer: UniHomes.co.uk
Contact Detail:
UniHomes.co.uk Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land B2C Cancellations to Conversions Specialist in Sheffield
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and the services they offer. This way, when you chat with them, you can show how your skills align perfectly with their goals.
β¨Tip Number 2
Practice your negotiation skills! Role-play with a friend or use online resources to sharpen your ability to handle objections and turn cancellations into conversions. Confidence is key!
β¨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you understand how you can contribute to transforming the student rental experience.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace B2C Cancellations to Conversions Specialist in Sheffield
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've turned a negative experience into a positive one, as this role is all about reselling the value of our services.
Highlight Your Negotiation Skills: Make sure to mention any experience you have with negotiation. We want to know how you've successfully convinced someone to reconsider their decision, especially in a customer-focused environment like ours.
Tailor Your Application to Us: Donβt just send a generic application! Take the time to tailor your CV and cover letter to our specific job description. Show us that you understand what it means to be a B2C Cancellations to Conversions Specialist and how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity in our dynamic team!
How to prepare for a job interview at UniHomes.co.uk
β¨Know Your Stuff
Before the interview, make sure you understand the companyβs mission and the specific services they offer. Familiarise yourself with common reasons for cancellations in student accommodation and think about how you can effectively address these concerns.
β¨Show Off Your Negotiation Skills
Prepare examples from your past experiences where you successfully negotiated or resolved conflicts. This will demonstrate your ability to handle customer cancellations and turn them into conversions, which is key for this role.
β¨Practice Active Listening
During the interview, show that you can listen and respond thoughtfully. This is crucial when advising students and addressing their concerns. Practising active listening will help you build rapport with the interviewer and showcase your customer service skills.
β¨Be Target-Driven
Since the role involves achieving targets, come prepared with examples of how you've met or exceeded goals in previous positions. This will highlight your motivation and ability to thrive in a dynamic team environment.