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For Companies At a Glance
- Tasks: Support sales growth by managing processes and analysing data using Salesforce.
- Company: Join Uniguest, a leader in secure customer-facing technology solutions.
- Benefits: Enjoy medical insurance, annual leave, education reimbursement, and more.
- Why this job: Make an impact in a dynamic remote role while enhancing sales operations.
- Qualifications: Experience with Salesforce and strong analytical skills are essential.
- Other info: This is a 12-month fixed-term contract with great career development opportunities.
The predicted salary is between 30000 - 50000 ÂŁ per year.
As the Sales Operations Specialist, you will play a critical role in supporting the revenue growth of our company. You’ll be responsible for managing and improving our sales processes, ensuring efficiency, effectiveness, and alignment with business goals. Your focus will be on leveraging Salesforce workflows, analyzing sales data, and collaborating with internal stakeholders to enhance our sales operations to meet both customer experience and sales efficiency. This position is a remote work environment based in the United Kingdom reporting to the Sales Operations Manager. This is a 12-month fixed-term contract position.
Primary Responsibilities
- Manage Sales Processes:
- Support Pre- and Post-Sales Activities: Work closely with internal stakeholders (e.g., Marketing, Finance, Supply Chain, Support, Pre-Sales, Project Management, Product teams) to coordinate pre- and post-sales activities, e.g. license creations, hardware configuration, change orders, returns, repairs, etc.
- Salesforce Sales Workflows: Self-Service orders
- Data Quality: Oversee, maintain and optimize Salesforce workflows to support data entry efficiency, accuracy and maintenance.
- CPQ: Administrate the usage of Salesforce CPQ and the creation of product bundles to streamline the quoting process. Work with the Pre-Sales team to ensure bundles and items are up-to-date and meet Sales needs.
- Manage “Sales Operation” Cases: Leverage the “Sales Operations” case record type to centralize and monitor inbound requests and workload.
- Sales Data & Revenue Analysis: Manage and update Sales Dashboards to support pipeline and projection management. Provide insights into client penetration and cross-sell opportunities. Analyze sales efforts and revenue data to identify trends and patterns, focusing especially on: Churn Management, Upsell, Cross-Selling Opportunities, Portfolio analysis, Change Orders. Propose recommendations for process adjustments based on data insights.
- Ad-hoc Data Management: Support customer programs by carrying out mass edits and imports into Salesforce. Handle ad-hoc data updates and entries as needed. Maintain data integrity within Salesforce.
What We Offer
- Medical Insurance
- Annual Leave
- EAP
- Education Reimbursement
- Voluntary Time off
- Pension
- Cycle to Work Scheme
Benefits package will depend on your position, location and other eligibility requirements.
About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Sales Operations Specialist (Remote U.K.) employer: Uniguest
Contact Detail:
Uniguest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Specialist (Remote U.K.)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Uniguest. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce workflows and sales data analysis. Brush up on your skills and be ready to discuss how you can improve sales processes. Show us you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining our team at Uniguest. Let’s make it happen!
We think you need these skills to ace Sales Operations Specialist (Remote U.K.)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Specialist role. Highlight your experience with Salesforce, data analysis, and any relevant sales processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sales operations and how you can contribute to our team. Don’t forget to mention specific examples of your past successes that relate to the job.
Showcase Your Data Skills: Since this role involves a lot of data management and analysis, make sure to showcase your analytical skills in your application. Talk about your experience with sales data, dashboards, and any tools you've used to drive insights.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Uniguest
✨Know Your Salesforce Inside Out
Since the role heavily involves managing Salesforce workflows, make sure you brush up on your Salesforce knowledge. Familiarise yourself with its features, especially CPQ and data management tools. Being able to discuss specific examples of how you've used Salesforce in past roles will definitely impress.
✨Showcase Your Analytical Skills
This position requires analysing sales data and identifying trends. Prepare to discuss any relevant experience you have with data analysis, particularly in relation to sales metrics. Bring along examples of how your insights led to actionable recommendations in previous roles.
✨Collaboration is Key
You'll be working closely with various internal teams, so be ready to talk about your experience in cross-functional collaboration. Think of specific instances where you successfully coordinated with different departments to achieve a common goal, and how that improved sales processes.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the Sales Operations Specialist role and how it fits into the company's overall strategy. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
