Job Title
Hire Controller
Location
Portchester, Hampshire
Job Type
Permanent, Monday - Friday, 8:00am - 5:30pm
Overview
A new opportunity for a Hire Controller to join a prominent company that provides a wide range of services including powered access, telescopic handler rental, machinery sales, contract hire options and specialized training programs. Our client is a leader in equipment hire and is currently undergoing remarkable growth. As a Hire Controller, you will be supporting the depot manager and working close with the sales team, completing hire transactions, and following up with admin duties.
What do I need?
- Prior experience working on the Hire Desks within a plant, powered access or similar environment
- Ability to prioritize tasks and adjust schedules as needed.
- Excellent verbal and written communication skills.
- Proficiency in IT systems, including Excel, Word, and Outlook.
Responsibilities
- Provide a professional and customer-focused service, responding promptly to customer enquiries and managing orders.
- Produce hire quotations and identify the most suitable equipment to meet each customer's requirements.
- Oversee customer orders to ensure equipment is available and deliveries are completed on time and to the required standard.
- Monitor equipment availability.
- Complete and maintain all relevant hire administration and documentation accurately.
- Negotiate hire rates with customers and suppliers while actively managing and following up on quotations.
- Work closely with internal teams to ensure customer requirements are communicated and delivered effectively.
- Build strong customer relationships by understanding their needs and identifying opportunities to provide additional support or services.
- Build strong product knowledge to confidently advise customers on equipment and services best suited to their requirements
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