Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead user research to shape impactful digital services for government projects.
- Company: Join a renowned UK consultancy with a focus on user-centred design.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a difference in public services while collaborating with diverse teams.
- Qualifications: Active SC Clearance and experience in user research within government settings.
- Other info: Dynamic role with the chance to influence policy and service design.
The predicted salary is between 48000 - 72000 £ per year.
We're supporting a well-known UK Consultancy in building a UCD team to deliver a high profile Discovery project for a Government customer. We're looking for a Senior User Researcher to join the team. You must hold Active SC Clearance!
Qualifications
- Active SC Clearance
- Experience working with policy and operational teams in central government departments
- Experience working with GDS and/or to GDS design principles and delivery lifecycle (Discovery, alpha, beta)
- Experience working with senior stakeholders in central government departments
- Experience working with gov.uk to re-design services, how policy content is structured and surfaced, and information architecture
- Comfortable working with policy teams
- Comfortable working in ambiguous spaces and leading discussions/work
- Knowledge of utilising AI applications to enable users
- Knowledge or experience working in business support
Scope
The User Researcher will work across the multidisciplinary teams to understand business problems, define user and stakeholder needs, and translate them into clear, actionable requirements. They support service design and delivery by analysing processes, identifying improvements, and ensuring alignment with organisational goals. Collaborating closely with delivery managers, product owners, and technical teams, they help shape effective, user-centred digital services.
Please apply by submitting your latest CV for immediate review by our talent team.
Senior User Researcher employer: Unify Talent - IT, Digital & Tech Recruitment
Contact Detail:
Unify Talent - IT, Digital & Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the consultancy and government sectors. A friendly chat can often lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to user research and government projects. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Showcase your experience with GDS principles and your ability to work with senior stakeholders. Use specific examples from your past roles to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Senior User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior User Researcher role. Highlight your experience with GDS principles and any relevant projects you've worked on in central government. We want to see how your skills align with what we're looking for!
Showcase Your Clearance: Since active SC Clearance is a must, make it prominent in your application. We need to know you meet this requirement right off the bat, so don’t bury it in the details!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Unify Talent - IT, Digital & Tech Recruitment
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies and be ready to discuss how you've applied them in previous roles. Be prepared to share specific examples of how your research has influenced design decisions, especially in government contexts.
✨Familiarise Yourself with GDS Principles
Since the role involves working with GDS and its design principles, take some time to review these guidelines. Understand how they apply to service design and be ready to discuss how you've implemented them in past projects.
✨Engage with Stakeholders Effectively
Demonstrate your experience in collaborating with senior stakeholders. Prepare to talk about how you've navigated complex discussions and led teams through ambiguous situations, showcasing your leadership skills and ability to drive consensus.
✨Showcase Your AI Knowledge
With the increasing use of AI in user research, be ready to discuss any relevant experience you have. Highlight how you've utilised AI applications to enhance user experiences or streamline processes, as this could set you apart from other candidates.
